Customer relationship Management (CRM)

Job Description

Title: Customer relationship Management (CRM)

Company Name: Mother care pharmacy

Vacancy: --

Age: 22 to 30 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Pharmaceutical/Medicine Companies

Published: 19 Dec 2024

Education:
∎ HSC, Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Age 22 to 30 years
∎ The applicants should have experience in the following business area(s):Consulting Firms, Airline, Travel Agent, Call Center Freshers are also encouraged to apply

Responsibilities & Context:
∎ Recruiting & Travel Agency Business Development.
∎ Making travel itinerary with visa proccecing, flights, hotels & other travel services.
∎ Booking flights, hotels & tour packages with different online systems Issuing Air Ticket Telling details about our service to clients by phone calls/email/online communication/face to face.
∎ Excellent at dealing with clients over the phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer queries and provide quick support on the required topic.
∎ Marketing & promotional activity of Company.
∎ Provide quality customer support through live chat and digital channels for our clients.
∎ This may involve regular reporting to senior management and adjusting strategies as needed.
∎ Identify problems and give the solution and inform it to the authority.
∎ Ensure all administrative activities.
∎ Any other task assigned by the higher authority.
∎ Recruiting & Travel Agency Business Development.
∎ Making travel itinerary with visa proccecing, flights, hotels & other travel services.
∎ Booking flights, hotels & tour packages with different online systems Issuing Air Ticket Telling details about our service to clients by phone calls/email/online communication/face to face.
∎ Excellent at dealing with clients over the phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer queries and provide quick support on the required topic.
∎ Marketing & promotional activity of Company.
∎ Provide quality customer support through live chat and digital channels for our clients.
∎ This may involve regular reporting to senior management and adjusting strategies as needed.
∎ Identify problems and give the solution and inform it to the authority.
∎ Ensure all administrative activities.
∎ Any other task assigned by the higher authority.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Mother care pharmacy
∎ 66,south sanarpara,jatrabari ,Dhaka

Address::
∎ 66,south sanarpara,jatrabari ,Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Dec 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.06%
Begum Badrunnessa govt. girls college 3.03%
Dhaka International University 3.03%
Mirpur University College 3.03%
mirpur University 3.03%
Dhaka City College 3.03%
Govt Bangla College 3.03%
Govt. Brojomohon College, Barisal 3.03%
Nilphamari Mohila Mohabiddaliy 3.03%
Mymensingh Mohila College 3.03%

Interested By Age Range

Age Range Percentage (%)
20-30 100.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 60.61%
20K-30K 36.36%
50K+ 3.03%

Interested By Experience Range

Experience Range Percentage (%)
0.1 - 1 years 21.21%
1.1 - 3 years 39.39%
3.1 - 5 years 21.21%
5+ years 18.18%