Job Description
Title: Executive (Night Shift)
Company Name: Skydo
Vacancy: 12
Age: at least 22 years
Location: Dhaka (Pallabi)
Salary: Tk. 18000 - 30000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.
Published: 13 Dec 2024
Education:
∎ A Level, Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age at least 22 years
∎ Fluent in ENGLISH is a MUST.
∎ Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
∎ Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
∎ Excellent negotiation and problem-solving abilities.
∎ Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
∎ Ability to multitask and manage time effectively in a fast-paced environment.
∎ Detail-oriented with a focus on delivering high-quality service.
∎ Professional attitude and appearance.
Responsibilities & Context:
∎ Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
∎ Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
∎ Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
∎ Negotiate contracts and agreements with vendors to secure the best possible terms.
∎ Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
∎ Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
∎ Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
∎ Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
∎ Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
∎ Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.
∎ Skydo seeks a dynamic and personable Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
∎ Responsibilities:
∎ Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
∎ Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
∎ Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
∎ Negotiate contracts and agreements with vendors to secure the best possible terms.
∎ Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
∎ Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
∎ Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
∎ Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
∎ Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Over time allowance, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive salary and benefits package. • Opportunities for professional growth and development. • A dynamic and inclusive work environment. • The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.
∎
∎ Salary is 18,000 BDT(for Freshers) to 30,000 BDT (experienced but negotiable) plus Attendance Bonus.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Pallabi)
Job Highlights:
∎ MUST BE FLUENT IN ENGLISH
∎ Adoptable with NIGHT SHIFT
∎ Minimum Honor’s Graduate
∎ MUST BE FLUENT IN ENGLISH
∎ Adoptable with NIGHT SHIFT
∎ Minimum Honor’s Graduate
Read Before Apply: PLEASE DO NOT APPLY IF YOU ARE NOT VERY MUCH FLUENT IN ENGLISH.
Company Information:
∎ Skydo
∎ Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur
∎ www.skydotech.com
∎ Skydo is a dynamic tech-based company in Bangladesh, established in 2022. We specialise in providing cutting-edge Business Process Outsourcing (BPO) and innovative software development solutions to both foreign and local companies. Our commitment to excellence, technology-driven approach, and client-centric focus set us apart in the rapidly evolving landscape of technology services.
Address::
∎ Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur
∎ www.skydotech.com
∎ Skydo is a dynamic tech-based company in Bangladesh, established in 2022. We specialise in providing cutting-edge Business Process Outsourcing (BPO) and innovative software development solutions to both foreign and local companies. Our commitment to excellence, technology-driven approach, and client-centric focus set us apart in the rapidly evolving landscape of technology services.
Application Deadline: 31 Dec 2024
Category: Customer Support/Call Centre
