Call Centre Executive
Job Description
Title: Call Centre Executive
Company Name: Laam ltd
Vacancy: 10
Age: 20 to 35 years
Job Location: Dhaka (Mirpur)
Salary: Tk. 12250 - 16000 (Monthly)
Experience:
- At most 3 years
- The applicants should have experience in the following business area(s): Call Center, Food (Packaged), Beverage, E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Published: 2026-01-02
Application Deadline: 2026-02-01
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
- At most 3 years
- The applicants should have experience in the following business area(s): Call Center, Food (Packaged), Beverage, E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Skills Required: Call Center,Call Center Operation,call center training,Call Support,Outbound and Inbound Calls,Outbound calls
Additional Requirements:
- Age 20 to 35 years
- Only Male
Responsibilities & Context:
Job Context
We are looking for a proactive and results-driven Call Centre Executive to join our energetic team. The selected candidate will be responsible for handling customer inquiries, managing online sales operations, and converting leads into sales while maintaining excellent customer service standards.
Job Responsibilities
Handle inbound and outbound calls professionally
Manage customer communication through phone, chat, and social media
Respond to online leads and convert inquiries into successful sales
Meet and exceed daily online sales targets
Collaborate with Sales & Operations teams to ensure smooth order processing
Provide solutions to customer issues with patience and professionalism
Receive customer complaints, record them in the system, and ensure proper resolution
Collect and analyze customer feedback
Maintain a high standard of call quality as per organizational requirements
Conduct proactive customer outreach
Maintain a professional, courteous, and customer-first attitude
Take responsibility for achieving individual and team targets
Suggest improvements in sales and customer service processes
Special Instructions
Smoking is strictly prohibited within office premises.
Job Other Benifits:
- Provident fund,Over time allowance,Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Opportunity to earn additional income by working on weekly holidays.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
