Call Center Operator (Female)

Job Description

Title: Call Center Operator (Female)

Company Name: Pupil School Bus Limited.

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2024-09-23

Application Deadline: 2024-10-03

Education:

• Excellent verbal and written communication skills in both Bangla and English.
• Strong customer service orientation and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and customer relationship management (CRM) software.
• Previous experience in a call center environment is preferred but not required.

• Only Female

Send your CV Via Email:

[email protected]

Job Description:

Pupil School Bus Ltd. is seeking a talented and customer-oriented Call Center Operator to join our growing team. The ideal candidate will be responsible for providing excellent customer service and support to our clients, parents, and students.

Key Responsibilities:

• Handle inbound and outbound calls from customers, parents, and schools.

• Provide accurate and helpful information regarding our services, routes, and pricing.

• Address customer inquiries and resolve issues in a timely and professional manner.

• Process customer payments and manage account information.

• Maintain accurate records of customer interactions and transactions.

• Contribute to continuous improvement by providing feedback on customer experiences and identifying opportunities for process enhancements.

Benefits:

Competitive salary and benefits package

Opportunities for professional growth and development

Supportive and collaborative work environment

Flexible working hours

If you are a dedicated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.