Call Center Executive (Female)

Job Description

Title: Call Center Executive (Female)

Company Name: DHAKA TECH SOLUTION

Vacancy: 10

Age: 20 to 30 years

Job Location: Dhaka (Dhanmondi, Green Road, PanthaPath)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

Published: 2025-12-13

Application Deadline: 2025-12-23

Education:

• HSC

• Age 20 to 30 years
• Only Female

• Experience: Fresher’s
• Willing to work in shifting and holidays
• Should have good knowledge of MS Office
• Must have good communication skills in Bangla and English
• Good interpersonal, analytical skills, problem-solving, leadership skill as well as
• Organizational skills.
• Must have multiple tasking abilities
• The candidate will also be patient and cool-tempered to deal with customer
• Able and willing to work under pressure and meet challenges
• Self-motivated, hardworking, energetic and result oriented
• Skills & Expertise: Call Center, Call Centre Management, Complaint handling, Customer Support/ Client Service.

• Attend inbound and outbound calls of customers

• Listen and understand the customers' complaints and provide suitable solutions to customers

• Executive

• Receive customer complaints and forward the complaint to the concerned department

• Provide information over the phone to customers regarding products & services.

• Follow up after sales service-related emails and reply to the customers

• Provide excellent customer service and give precise information to the customer.

• Report day-to-day activities to the concerned authority.

Duty Time: 10 AM - 06 PM

• Mobile bill,Performance bonus,Profit share,Insurance
• Salary Review: Yearly
• Festival Bonus: 2