Astha Life Insurance Company Limited (A concern of Army Welfare Trust)
Job Description
Title: Astha Life Insurance Company Limited (A concern of Army Welfare Trust)
Company Name: Astha Life Insurance Company Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA)
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Life Insurance
∎ The applicants should have experience in the following business area(s):
Insurance
Job Responsibilities:
∎ Improve customer service experience, create engaged customers and facilitate organic growth
∎ Take ownership of customer’s issues and follow problems through to resolution
∎ Set a clear mission and deploy strategies focused towards that mission
∎ Develop service procedures, policies and standards
∎ Keeping & supervise accurate records and document customer service actions and discussions
∎ Analyze statistics and compile accurate reports
∎ Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
∎ Keep ahead of industry’s developments and apply best practices to areas of improvement
∎ Control resources and utilize assets to achieve qualitative and quantitative targets
∎ Adhere to and manage the approved budget
∎ Maintain an orderly workflow according to priorities
∎ Ensure regular follow up of overdue customers via phone calls.
∎ Perform any job/task assigned by authority.
Additional Requirements:
∎ Age at most 38 years
∎ Both males and females are allowed to apply
∎ Job experience in the Insurance industries in home and abroad will get preference.
∎ Excellent verbal and written communication skills.
∎ Excellent interpersonal, negotiation, and conflict resolution skills.
∎ Excellent organizational and leadership skills.
∎ Strong analytical and problem-solving skills.
∎ Ability to prioritize tasks and to delegate them when appropriate.
∎ Ability to act with integrity, professionalism, and confidentiality.
∎ Proficient with Microsoft Office Suite or related software.
∎ Knowledge and experience in supervision of customer care/service department is mandatory.
∎ Creativity & Innovation.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Dec 2022
Company Information:
∎ 23 Nov 2022
∎ Astha Life Insurance Company Limited
∎ Address : Dhaka Cantonment.
∎ Web : http://asthalife.com.bd/
∎ Business : (a concern of Army Welfare Trust)
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 15th Dec 2022
More jobs of Astha Life Insurance Company Limited
Manager - VP, Business Management
Sr. Officer/ Executive Officer
Manager/Sr. Manager (Branding Department)
Manager to Vice President (Corporate Group Sales)
Officer (Human Resources)
Manager/Senior Manager (Sales/Training)
Programmer (ASP. Net Developer)
Assistant Manager/ Manager (Sales/Training)
Officer (Claims)
Manager, Branding Department
IT Support Engineer (Network & Hardware)
Executive, Sales & Training (Managerial Position)
Branch Manager (BM)
CFO (Chief Financial Officer)
Head of Customer Service Department
Executive, Branding
Executive, Finance Department
Asst. Sales Manager/Sales Manager (Individual Life Business-ILB)
Trainer-Training Dept.
Executive, Underwriting Department
Programmer (ASP. Net Developer)
Asst. Sales Manager/ Sales Manager (Individual Life Business & Group Business)
Corporate Executive, Sales, Group Insurance Department
Actuary & Re-Insurance (Executive Officer/Sr. Executive Officer)
Trainer – Training Dept.
ASM/ SM - Individual Life Business
VP/ SVP - Group Business Department
Manager - Sales, Group Department
Programmer (ASP. Net Developer)
Internal Auditor
Financial Associate (Career Agent)
Financial Associate/ Career Agent (Retired Armed Forces Members)
Head of Individual Life Department
Customer Service Associate
Financial Associate (Career Agent)
Financial Associate (Career Agent)
Claim Process Associate
Customer Care Associate
Financial Associate (Career Agent)
Financial Associate (Career Agent)
Financial Associate (Agent)
Executive Officer - Human Resources
Executive Officer - Hardware & Networking
Similar Jobs
Officer/Senior Officer - Credit (based at outside Dhaka City)
Chief Business Officer (SEVP / DMD)
Public Relationship Officer
Assistant Vice President, Investment Department
Assistant Manager, Investment Department
Collection Associate, (Contractual)- Chattogram Region
Collection Associate, (Contractual)- Sylhet Region
Executive-Compliance
Relationship Manager/Senior Relationship Manager, Corporate Banking
Officer/Associate Manager, Product & Services, Transaction Banking
Deputy Managing Director (DMD)
Internal Control & Compliance Division (ICCD) (SEO/FAVP))
Digital Marketing Executive
Internal Control & Compliance Division (ICCD) (Senior Officer/Executive Officer)
Assistant Sales Officer
Treasury Front Office (PO-SPO)
Card Operations (SO-SPO)
Relationship Officer/Manager–Corporate Banking (Officer-PO)
Manager/Sr. Manager–Corporate Banking (SPO-SAVP)
Risk Management Division (PO-FAVP)
IT Infrastructure (JO-SO)
IT Enterprise Applications/Core Banking Analyst (Officer-SO)
Card Alliance (Officer-PO)
IT Security & Governance (SO-SPO)
Card Sales (AO-SO)
AML & CFT (PO-SPO)
Head of IT Infrastructure (AVP-SAVP)
Head of Information Technology (VP-SVP)
Head of Human Resources (SAVP-SVP)
Teller (TAO to JO) - Chattogram, Sylhet, Khulna and Dhaka
Relationship Manager/Officer (Off to SO)- Chattogram, Sylhet, Rangamati & Dhaka
Customer Service Manager (SO to SPO)- Chattogram, Sylhet and Rangamati
Branch Manager (PO to FAVP)- Chattogram, Sylhet and Rangamati
Financial Analyst (Merchant Bank)
Relationship Manager (Merchant Bank)
Unit Head (Merchant Bank)
Relationship Officer/ Associate Relationship Manager (Retail Lending Unit)
Financial Sector Specialist
Trainee Assistant Officer-Contact Center
Bank Representative (Trainee Assistant Officer), Agent Banking
Facebook Group