Title: Asst Manager – HR Software Implementation at RMG
Company Name: Aplectrum Solutions Ltd.
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: software support
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Software Implementation, software support
∎ The applicants should have experience in the following business area(s):
Software Company, Garments
Job Responsibilities:
∎ Have experiences in software implementation preferably in the RMG industry
∎ Analyze the requirements of end users, communicate between clients and software development team to finalize the scopes for development and changes.
∎ Inspect changes before customer performs user acceptance testing
∎ Provide support to end users and investigate data discrepancies and application errors.
∎ Handle Change Control procedures and documentation.
∎ Understand different level of MIS report and its impact on business process
∎ Extend user support and training to customer and support users – both visiting clients and through web meeting.
∎ Handle inbound calls and emails with enthusiasm, a passion for customer service, and positive energy to answer questions about products and services.
∎ Develop presentation and user manuals of the software
∎ Visiting garments at Gazipur, Savar, Narayanganj and surrounding areas frequently.
∎ Collaborate between clients, sales team and tech team.
∎ Strong communication and negotiation skills to manage the clients
Additional Requirements:
∎ Age at least 23 years
∎ Only males are allowed to apply
∎ The applicant should have at least 2 years of experience in software implementation.
∎ Experiences in RMG in any position is strongly plus.
∎ Must have knowledge of technical application, operating system and application software
∎ Ability to work long hours and/or weekends when necessary.
∎ Must have sound knowledge in Ms. Office, emails, internet etc.
∎ Good communication (written/verbal) & presentation skills.
∎ Strong analytical & leadership ability and work as a strategic thinker.
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Ability to work independently with minimal supervision.
Salary:
∎ Negotiable
∎ If we find any candidate more desirable for the entire support operations in terms of knowledge and experiences, we will offer them a nice, lucrative competitive package with other benefits.
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Strong learning culture, and classy work environment
Application Deadline: March 7, 2020
Company Information:
∎ Aplectrum Solutions Ltd.
∎ Address : House-1 (6th Floor), Road-18, Sector-7, Uttara, Dhaka-1230, Bangladesh
∎ Web : www.aplectrum.com
∎ Business : Aplectrum is a top-quality Software and IT Enabled Services company. It has two products - Xtra and Spark. It`s a web and mobile application development firm focused on medium to large scale applications on ASP.NET, LAMP stack and mobile platform (both iOS & Android). The team is passionate about technology and strive for excellence. There is joy in solving intricate problems. They focus on great results. They stick with it when things get hard. They identify the problem and focus on the solution. They are tenacious.
Category: IT/Telecommunication
Read Before Apply: If you email, please write the position in the mail subject. If we find any candidate more desirable for the entire support operations in terms of knowledge and experiences, we will offer him/her a nice, lucrative competitive package with other benefits.
Source: bdjobs.com