Associate Officer, Front Desk, Logistics Services

Job Description

Title: Associate Officer, Front Desk, Logistics Services

Company Name: BRAC

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate in any related subject from any recognized university

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Greet and welcome guests/visitors and Issue visitor’s ID card.
∎ Answer questions and address complaints.
∎ Keep updated records and files.
∎ Record of visitors’ information in software.
∎ Maintain records and submit visitors’ report to the concerned supervisor on daily basis.
∎ Answer all incoming calls and redirect them or keep messages.
∎ Understand the importance of visitors, give all possible supports to the visitors and ensure their appointments.
∎ Ensure the front desk is neat, presentable and equipped with all the necessary supplies and equipment.
∎ Keep updated information of events being organized at BRAC Centre.
∎ Maintain close coordination with security personnel and other related staff to manage front desk service professionally.

Additional Requirements:
∎ Age at least 18 years
∎ Knowledge on Customer Service Management
∎ Basic knowledge of Hospitality Management
∎ Basic computer knowledge
∎ Interpersonal & Written communication.
∎ Excellent Communication skill both Bengali & English.
∎ Stress Management.
∎ Guest Service Management.
∎ Ability to work under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health & Life Insurance and others

Job Source: Online Job Posting.

Application Deadline: 31 Jan 2023

Company Information:
∎ 19 Jan 2023
∎ Address : BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ Web :
∎ Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Category: Customer Support/Call Centre

: BRAC believes that everyone we work with including our staff, partners, programme participants and the community has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation. We uphold human dignity and inclusion rights for all, regardless of age, race, religion, gender, disability, ethnic origin or socio-economic condition. As an equal opportunity employer, we actively encourage applications from women and gender-diverse individuals. We welcome persons with disabilities to apply. We nurture a culture where all individuals have the opportunity to realise their potential. Any personal persuasion will result in disqualification of candidature.

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