Assistant Project Officer, Help Desk, General Food Distribution, HCMP (Contractual)

Job Description

Title: Assistant Project Officer, Help Desk, General Food Distribution, HCMP (Contractual)

Company Name: BRAC

Vacancy: Not specific

Job Location: Cox's Bazar (Teknaf)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor/ Masters Degree from any subject from any reputed public or private university.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Receive all sorts of complains positively at Help Desk.
∎ Assist the beneficiaries to solve all kinds of common arising problems instantly in consultation of WFP representatives.
∎ Write down all the complaints of the beneficiaries, then sent the complaint referral template to Project Officer - M&E for WFP feedback.
∎ Be liable to provide right information to the beneficiaries.
∎ Provide information of any irregularities to the concerned authority/ line Manager
∎ Write down referral issues at WFP template and send to Project Manager/ Project Officer - M&E for onward submission and resolutions.
∎ Assist Project Officer in database updating and necessary documentation.
∎ Assist in schedule preparation and data analyzing for various report preparation.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Commitment to an understanding of BRAC core values and principles.
∎ Have effective acquaintance data management.
∎ Have excellent reporting skill.
∎ Willingness to live and work in difficult and rapidly changing conditions.
∎ Ability and willingness to travel and stay in the field.
∎ Ability to work effectively in a culturally diverse organization.
∎ Have excellent knowledge on Office Applications, Basic Excel.
∎ Excellent language skills both English and Bengali.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus, Health & Life Insurance and Others

Application Deadline: January 1, 2020

Company Information:
∎ BRAC
∎ Address : BRAC Centre, 75 Mohakhali, Dhaka:1212
∎ Web : www.brac.net

Category: NGO/Development

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