Applications Support Specialist - CAD

Job Description

Title: Applications Support Specialist - CAD

Company Name: DMS Technologies (Bangladesh) Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's Degree in Fashion Design, Apparel Technical Design, 3D Graphics, or related fields.

Job Context:
∎ DMS Technologies Bangladesh Ltd, is a member of the DMS Group of Companies Sri Lanka. We are a major supplier of CAD/CAM, Computerized Spreading & Cutting Systems to the Apparel Industry in Sri Lanka and Bangladesh. We are looking for personnel who will contribute to our future growth and success. They should be persons who are challenged by the Application of Computer Technology to the Apparel and Textile Industry.
∎ The world`s leading apparel brands depend on Gerber Technology`s innovative AccuMark® software to design, develop and market their products as quickly and efficiently as possible. Now our dynamic AccuPlan™ and AccuMark 3D modules brings your speed and efficiency to a whole new level. The latest version of AccuMark offers several new features that will streamline design. With AccuMark you can now consolidate fabric colorway data into one model, easily update artwork changes across multiple models, and quickly identify marker information for digital printing, allowing for a truly efficient process.
∎ Our mission is to revolutionize the Apparel Industry. Our truly disruptive 2D technology provides the tools, techniques, and the opportunities to achieve that goal.
∎ Work better. Work faster. Work smarter.

Job Responsibilities:
∎ We are looking for dynamic support specialist who is capable of:
∎ Supporting clients in the implementation of 2D CAD tools in their processes and workflows.
∎ Identify areas of potential improvement in clients' existing processes and workflows, and provide solutions.
∎ Providing product training to clients.
∎ Providing online, on-site, and helpdesk support to clients.
∎ Providing feedback to the development team about continuous improvement of the software.

Additional Requirements:
∎ A passionate drive to deliver customer satisfaction.
∎ Proven ability to multitask, work under pressure to meet deadlines, and be a good team player.
∎ Excellent presentation and communication skills in English & Bengali - both written and verbal.
∎ Availability for frequent traveling in Bangladesh and Overseas.
∎ Experience with 2D apparel pattern making software would be a plus point
∎ Experience with 3D CAD software or 3D modeling software would be a plus point.

Application Deadline: 5 Dec 2020

Company Information:
∎ 5 Nov 2020
∎ DMS Technologies (Bangladesh) Ltd.
∎ Address : Flat No. 5/D, 5th Floor, Overseas Centre Road, No. 113/A , House No. 19/20, Gulshan - 2 , Dhaka 1212
∎ Business : Sales and Support of Diebold ATMs from DIEBOLD USA.
DMS Technologies (Bangladesh) Ltd is the sole distributor of Diebold Financial Products in Bangladesh.

Category: Garments/Textile