User Support Manager
Job Description
Title: User Support Manager
Company Name: United Finance Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate/Post-Graduate degree with minimum CGPA 3 out of 4 with a major in CSE from any reputed university.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Manage performance of the team by leveraging skill sets of individual members towards meeting organizational objectives
∎ Manage applications and hardware.
∎ Manage computer or network equipment shortages and place orders.
∎ Maintain IT Asset Inventory and Removal/disposal of non-functional equipment.
∎ Manage the requirement of computer or network equipment and ensure functionality.
∎ Oversee audio/visual equipment for on-site and off-site presentations and trainings
∎ Manage relationship with vendors and vendor supplied systems to track service requests.
∎ Ensure effective in-house software administration and hardware support.
∎ Oversee the solution of user requests, IT problems and network maintenance as per the service level agreement.
Additional Requirements:
∎ Age 28 to 40 years
∎ Sound knowledge on Hardware and Software troubleshooting.
∎ Sound knowledge on different application software.
∎ Good knowledge on Networking.
∎ Good interpersonal & problem-solving skills.
∎ Related vendor certification will be preferable.
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2
Application Deadline: 25 Mar 2021
Company Information:
∎ 23 Feb 2021
∎ United Finance Ltd.
∎ Address : 22, Kazi Nazrul Islam Avenue, Dhaka
∎ Web : www.unitedfinance.com.bd
∎ Business : United Finance Limited started its journey as a Non-Banking Financial Institution in 1989. We are affiliated with Duncan Brothers (Bangladesh) Limited, Camellia PLC (United Kingdom) and Lawrie Group PLC (United Kingdom) and its associated concerns who have a combined presence of over 150 years in Bangladesh.
We serve the financial needs of a diverse client base of both companies and individuals. We operate in all 64 districts of Bangladesh through 25 offices and a team of more than 700 employees.
Our unwavering commitment to financial inclusion, responsible lending and sustainability is reflected in all that we do.
Category: Bank/Non-Bank Fin. Institution
:
Source: bdjobs.com
Deadline Expired on 25th Mar 2021
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