Travel Agency senior Reservation Officer & Accountant

Job Description

Title: Travel Agency senior Reservation Officer & Accountant

Company Name: Buy Air Ticket Limited - BATL

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: GDS Training
∎ Training/Trade Course: GDS Training for reservation,Jatra, Cash X, Tally and Smartpoint for accounts
∎ Skills Required: Accounting and Finance, Accounting Software, Reservation/ Ticketing

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Accounting Software, Reservation/ Ticketing
∎ The applicants should have experience in the following business area(s): Travel Agent

Job Context:
∎ Buy Air Ticket Limited (BATL) is looking for Travel Agency senior Reservation Executive & Accountant to
∎ oversee the daily operations of office reservation and account related activities. He/she will be responsible for client`s reservations and taking care of their other needs that are essential to their comfort during their stay at the office. In Addition to this he will maintain relevant administrative responsibilities in the office.

Job Responsibilities:
∎ • Expert on Travel Port, Amadeus and Sabre (for reservation)
∎ • Expert on Ticket issue, reissue, revalidation, refund and EMD.
∎ • Expert on Travel Agency accounting software (accountant)
∎ • Responsible for room reservation, incoming calls from inside and outside
∎ • Responsible for front office duties including meeting, greeting and taking care of guest needs to ensure excellent customer service
∎ • Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible.
∎ • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
∎ • To administer all routes of reservations (e.g., online, phone) to ensure that room bookings or cancellations are made and recorded accurately.
∎ • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ • Sorting out any issues that may arise with bookings or reservation.
∎ • Answering any questions customers might have about the reservation process.
∎ • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations

Additional Requirements:
∎ Age 25 to 40 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Credit card
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Sep 2021

Company Information:
∎ 11 Sep 2021
∎ Buy Air Ticket Limited - BATL
∎ Address : 43/2 College Area, Flat 4A, Dhanmondi -1, Dhaka - 1205, Bangladesh
∎ Web : https://buyairticket.com/
∎ Business : Buy Air Ticket is a complete suite travel agency, providing thrilling and affordable travel experiences to its customers. The agency is operated and managed by a group of professionals having a combined experience in the travel industry. Offering vast-ranging choices, they leverage their domain expertise and worldwide associations to provide best-in-class services at the lowest prices for their users.

Category: Production/Operation

: Buy Air Ticket Limited (BATL) is looking for Travel Agency senior Reservation Executive & Accountant to oversee the daily operations of office reservation and account related activities. He/she will be responsible for client's reservations and taking care of their other needs that are essential to their comfort during their stay at the office. In Addition to this he will maintain relevant administrative responsibilities in the office.