Technical Support Engineer

Job Description

Title: Technical Support Engineer

Company Name: BDTASK

Vacancy: 3

Job Location: Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in CSE/BBA or equivalent.
∎ Fluent in English speaking and writing.
∎ Good analytical ability.
∎ Honest and ethical.
∎ Skills Required: IELTS, Must be fluent in written and verbal English, Call center training, Customer Support through email, website.

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Technical Support Engineer
∎ The applicants should have experience in the following business area(s): Software Company

Job Responsibilities:
∎ Excellent Communication skill with customers in appropriate accent.
∎ Listen to & handle customer queries about products & services effectively
∎ Update customer information on the database after every call/support.
∎ Ensuring the highest quality of individual
∎ Analytic skill and working ability for team development.
∎ Duty Time 9 AM to 6 PM (Bangladesh Time)
∎ Good command in Microsoft office specially excels for daily reporting.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus, Provident fund
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Aug 2022

Company Information:
∎ 12 Jul 2022
∎ BDTASK
∎ Address : B-25, Mannan Plaza, 4th Floor
∎ Web : www.bdtask.com
∎ Business : Bdtask is the most creative software company in Bangladesh. We develop custom mobile, web and desktop software development within affordable cost.

Category: IT/Telecommunication

: Please read whole circular before applying for the post. Apply only if you are expert as a Customer Care Executives.

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