Technical Content & RFP Specialist

Job Description

Title: Technical Content & RFP Specialist

Company Name: ORBUND

Vacancy: 2

Age: 22 to 35 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup

• Bachelor of Business Administration (BBA) in Business Administration
• Bachelor of Computer Application (BCA) in Computer Science & Engineering
• Bachelor of Science (BSc) in Computer Science

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup

• Age 22 to 35 years

• Excellent communication skills in both verbal and written English is a MUST, with the ability to convey information clearly and professionally across different audiences.

• Creative and analytical writing skills, with strong computer proficiency and a willingness to learn and adapt to new technologies.

• Exceptionally tech-savvy — must be comfortable exploring new software, web applications, and digital tools. Should be able to troubleshoot issues independently and find efficient workarounds when tasks become challenging.

• Strong research and analytical abilities, with a keen eye for improving processes, workflows, and overall usability.

• Knowledge of SaaS or EdTech platforms is an added advantage, especially familiarity with cloud-based tools and online learning systems.

• Highly organized, detail-oriented, and adaptable in a fast-paced and evolving work environment.

• Strong attention to detail and a commitment to quality, ensuring accuracy and consistency in all tasks.

Position Overview: We are seeking a Technical Content & RFP Specialist to join our Product Experience & Technical Content Team.

The role combines Technical Documentation, RFP Response Writing, and UX improvement ideation, requiring a blend of creativity, clarity, and analytical thinking.

The ideal candidate will be responsible for creating high-quality Documentation (User Guides/Manuals) for Orbund’s SIS products, crafting compelling RFP and business proposal responses, and suggesting actionable ideas to enhance the user experience. This position plays a key role in communicating Orbund’s value — both to end users and to prospective clients.

Key Responsibilities:

• Develop, edit, and maintain User Guides, FAQs, Release Notes, knowledge base articles, and internal documentation
• Translate complex system processes into clear, structured, and visually engaging content.
• Prepare persuasive, accurate, and professionally formatted RFP and Rroposal Responses for clients across international markets.
• Collaborate with Sales, Product, and Management teams to ensure proposal content aligns with product capabilities and business strategy.
• Work closely with Developers, QA, and Implementation teams to ensure documentation accuracy and relevance.
• Review Orbund’s product interface and user workflows to identify areas for improved clarity and usability, and share practical UX enhancement ideas.
• Create video tutorial scripts, visual aids, and process diagrams that simplify training and adoption.
• Maintain a repository of proposal templates, product summaries, and compliance statements for efficient reuse.
• Ensure all written materials reflect Orbund’s tone, branding, and commitment to quality.

• Weekly 2 holidays,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Work 5 days weekly (SUN - THU)

• Public holidays

• Annual leaves (10 Days Casual Leave + 10 Days Sick Leave)

• Friendly and creative environment - suitable for skill development

• Annual Picnic