Team Leader - Telesales Team
Job Description
Title: Team Leader - Telesales Team
Company Name: Coderstrust Bangladesh Ltd.
Vacancy: 03
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's /Masters/MBA Degree in any discipline from reputed university
Experience Requirements:
∎ 2 to 5 year(s)
Job Context:
∎ The telesales team leader is the incumbent team leader whose role is to lead and direct the telesales team to produce high sales and enjoy good patronage & review from clients; to obtain excellent records in call quality and sales delivery.
∎ He/she directs larger the telesales team as they contact customers via the telephone to make sales transactions, enable them to obtain given targets and support business development units.
Job Responsibilities:
∎ Manage & lead large team to obtain organizational sales goal with set benchmark & time line.
∎ Motivate, encourage & co-operate team to persuade & make sure best output to upgrade sales.
∎ Conduct & arrange on demand training for new joiners & existing stuff based upon TNA.
∎ Plan & strategize how to maximize sales to potential customer & optimize revenue.
∎ Evaluate & monitor team performance on both quality & quantity platform & counsel them accordingly.
∎ Continuous roaming & visualizing the hourly performance of team member to boos-up sales & full utilization.
∎ Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
∎ Communicates deadlines and sales goals to team members
∎ Develops strategies to promote team member adherence to company regulations and performance goals
∎ Conducts team meetings to update members on best practices and continuing expectations
∎ Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
∎ Ensures company brand materials and physical working spaces meet and exceed company presentation standards
∎ Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
Additional Requirements:
∎ Age 24 to 35 years
∎ Both males and females are allowed to apply
∎ Call Center/BPO, Telesales marketing, E-commerce/online market place, front end sales.
∎ Superb & dynamic leadership skill.
∎ Risk & pressure taking capacity.
∎ Ability to roam & move in floor for content monitoring.
∎ Delivering encouragement slogan to boost up sales.
∎ Adhere awesome communication skill with precise pronunciation & avoiding regional dialect.
∎ Having rapid sales drive & spontaneity.
∎ Team-player
∎ Time management
∎ Good efficiency over Microsoft word, Excel & Powerpoint
∎ Absorbing new skills & learning
Salary:
∎ Tk. 17000 - 22000 (Monthly)
∎ Incentive as per CTBD incentive plan.
Application Deadline: June 6, 2019
Company Information:
∎ Coderstrust Bangladesh Ltd.
∎ Address : House 82, Road 19/A, Block - E, Banani, Dhaka-1213
∎ Web : www.coderstrust.com
∎ Business : CodersTrust provides microfinance for underprivileged talents to upgrade their coding skills, so they can earn more money on freelance portals.
Category: Marketing/Sales
Send your CV to: [email protected]
Read Before Apply: Applicant must enclose his/her Photograph with CV and mention the job position as the subject line.
Source: bdjobs.com
Deadline Expired on 6th Jun 2019
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