Team Leader (Tele Sales)

Job Description

Title: Team Leader (Tele Sales)

Company Name: Herbves

Vacancy: 2

Age: 28 to 35 years

Job Location: Dhaka (Uttara Sector 11)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Herbal Medicine

• Bachelor/Honors

• Minimum Bachelor’s Degree from any UGC-approved university. (Educational requirement is flexible for highly experienced candidates)

• At least 5 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Herbal Medicine

• Age 28 to 35 years
• Only Male

Candidate Requirements:

• At least five years of tele-sales experience (preferably in companies like Ghorer-Bazar, Halal Foods, Khas Foods, etc.).
• Excellent communication skills in Bangla; English proficiency will be an added advantage.
• Ability to work under pressure and consistently meet sales targets.
• Must be confident, energetic, and strongly customer-focused.
• Basic computer and smartphone proficiency is required.
• Candidates from Uttara will get preference.

About Us: Herbves is a rapidly growing natural wellness and herbal supplement company dedicated to helping people achieve long-term health through nature-based solutions. We are expanding our digital marketing operations and seeking a results-driven Digital Marketing Specialist to lead our paid media growth across major platforms.

Working Hours

•  From 2 PM to 12 AM

Job Responsibilities:

•  Lead, mentor, and motivate the tele-sales team to consistently meet or exceed sales targets.
• Monitor individual and team performance, conduct regular evaluations, and provide constructive feedback and coaching.
• Develop and implement strategic sales plans and campaigns to expand the customer base and increase revenue.
• Analyze sales data and call metrics to identify trends, highlight improvement areas, and make strategic recommendations.
• Create and present detailed sales reports and forecasts to senior management.
• Ensure adherence to company standards for quality and customer service, and handle escalated customer concerns.
• Ensure the team follows all company policies, procedures, and relevant regulations.
• Achieve assigned sales targets for the entire team on a monthly, weekly, and daily basis.
• Build and maintain strong customer relationships to encourage repeat sales.
• Report daily performance updates to the supervisor.

• Attractive salary based on experience.

• Monthly sales commission with uncapped earning potential.

• Performance-based bonuses.

• Training on product knowledge and sales techniques.

• Friendly and supportive work environment.

• Unlimited tea!

Weekly holiday: 1 day (Roaster)