Title: System Support Officer
Company Name: Otto International (HK) Limited, Bangladesh Liaison Office, Dhaka.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ In Otto International, it starts with us; Our outstanding products and services are made possible by our most valuable resource: our people. It is their skills, passion, and precision that empower our excellent, customer-centric solutions.
∎ Otto International is seeking out a System Support Officer based in our Bangladesh Office. In this position, you will play a key role to help and support users with your skilled expertise to troubleshoot, maintain and fix a wide range of digital and hardware issues. You will
Job Responsibilities:
∎ Provide support to all users via the different channels available
∎ Provide a swift resolution to technical issues
∎ Educate users about digital solutions, self-learning and tools available, while independently keeping your own technical knowledge up-to-date.
∎ Supporting hardware/software installation and troubleshooting
∎ Provide basic support in IT training and software knowledge (primarily Office 365) to users
∎ Maintain the computer systems
∎ Assist on local or regional IT project deployment
∎ Perform other duties as assigned by management
Additional Requirements:
∎ Age 24 to 30 years
∎ minimum of 1 year working experience in system maintenance and technical support required
∎ Degree holder/High Diploma in I.T. or relevant disciplines
∎ Strong aptitude for acquiring skills in digital technologies and has an eagerness to learn
∎ Excellent time management skills and can make decisions quickly
∎ Strong people skills and a good problem solver
∎ Able to maintain composure and stay user-focus while troubleshooting and solving technical issues
∎ Fluent command of spoken and written English
∎ Person with disability are encouraged to apply
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Mar 2023
Company Information:
∎ 16 Mar 2023
∎ Otto International (HK) Limited, Bangladesh Liaison Office, Dhaka.
∎ Address : Level 11, Update Tower, 01 Shahajalal Avenue, Sactor-6, Uttara Model Town, Dhaka-1230
∎ Web : www.ottoint.com
Category: IT/Telecommunication
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Source: bdjobs.com