Quality Assurance Manager

Job Description

Title: Quality Assurance Manager

Company Name: Otto International (HK) Limited, Bangladesh Liaison Office, Dhaka.

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Buying House

• 8 to 10 years
• The applicants should have experience in the following business area(s): Buying House

• Min 10 years’ experience in garment QA work overall, thereof a significant period as a QALead.
• University graduate in related discipline.
• Cost conscious and results orientated.
• Good leadership and decision-making skills, with excellent communication skills.
• Fluent in written and spoken English.
• Proficient in MS Office applications.
• PDM knowledge.
• 3D knowledge.

To lead and guide a team of Technical Product Development to achieve, maintain and improve the quality standard during product development process as well as during the production process.

Responsibilities:

• Lead, guide and train a team of Technical Product Developers.
• Assess performances of each team member on a regular basis and make recommendations for improvements or development.
• Set KPIs for the team and individual goals for each member.
• Ensure team follows all OI guidelines and achieves KPIs set
• Plan budget for team and align with management
• Take responsibility and supervise cost management including staff costs, trip planning, model costs and other expenses.
• Be responsible for time management within the team and ensure process is done with maximum efficiency.
• Handle quality issues / concerns with customers and suppliers directly.
• Be a consultant on all technical issues internally of OI and externally with customers.
• Fully understand customer set up, processes & quality requirements and transfer knowledge and updates on regular basis to teams.
• Communicate and follow up on all product quality related topics, concerns, complaints and claims to teams and provide solutions for them.
• Arrange and conduct seasonal reviews with teams and initiate changes and improvements on processes and KPIs if needed.
• Handle and follow up on any other task assigned by supervisor.