Deputy General Manager (DGM) – Quality

Job Description

Title: Deputy General Manager (DGM) – Quality

Company Name: Shad Fashion Ltd. (Ashulia)

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 12 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor of Science (BSc)

• Bachelor’s degree in engineering / quality management / industrial engineering or related field.

• Master’s Degree (MBA / M. Tech) preferred.

• At least 12 years
• The applicants should have experience in the following business area(s): Garments

Experience Requirements

• 12–18 years of experience in Quality Management.

• Minimum 7 years in a senior leadership role.

• Experience in handling ISO audits and regulatory inspections.

• Industry-specific experience (Ready-made Garments Manufacturing.)

preferred.

• Certifications such as Six Sigma Black Belt, ISO Lead Auditor, or equivalent are

highly desirable.

Required Skills & Competencies

Technical Skills

• Strong knowledge of QMS, ISO standards.

• Expertise in statistical quality control tools.

• Proficiency in ERP and quality software systems.

Leadership Skills

• Strategic thinking and problem-solving ability.

• Strong team leadership and mentoring skills.

• Decision-making and accountability.

Behavioral Competencies

• High integrity and ethical standards.

• Strong analytical and organizational skills.

• Excellent communication and stakeholder management skills.

A. Quality Management System (QMS)

• Develop, implement, and maintain Quality Management Systems (QMS) in line with industry standards (ISO, GMP, etc.).

• Ensure compliance with national and international quality standards.

• Lead internal and external audits.

B. Quality Assurance & Control

• Oversee inspection and testing processes.

• Approve quality standards and specifications for raw materials, in-process, and finished products.

• Monitor quality KPIs and initiate corrective actions.

C. Continuous Improvement

• Lead Lean, Six Sigma, Kaizen, and other improvement initiatives.

• Drive root cause analysis (RCA) and corrective & preventive actions (CAPA).

• Reduce defects, rework, and customer complaints.

D. Regulatory & Compliance

• Ensure compliance with statutory and regulatory requirements.

• Liaise with regulatory authorities and certification bodies.

• Maintain proper documentation and quality records.

E. Team Leadership

• Lead and mentor the Quality team.

• Conduct performance reviews and training needs assessments.

• Promote a quality-driven culture across the organization.

F. Customer & Supplier Quality

• Address customer complaints and ensure timely resolution.

• Conduct supplier audits and performance evaluations.

• Improve supplier quality performance.

G. Performance Indicators (KPIs)

• Reduction in defect rates.

• Customer complaint resolution time.

• Audit compliance score.

• Supplier quality performance.

• Cost of Poor Quality (COPQ) reduction.

• Process improvement implementation rate.

• Existing company facilities