System Associate

Job Description

Title: System Associate

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Manage IT infrastructure operations, operational tasks, process and procedures including but not limited to various server configuration (Web, DNS, Active Directory.DHCP server) based on RedHat and Windows Server and various level of Network configuration.
∎ Define and deliver continuous improvement in operational processes, including but not limited to service level, capacity, availability add service continuity.
∎ Proactively monitor, evaluate, troubleshoot and mitigate risks and malfunctions in infrastructure, applications and services with close attention to ensure capacity health and performance.
∎ Proactively monitor physical infrastructure components to ensure health and mitigate malfunction.
∎ Provide Tier 2 technical support and troubleshooting to external customers and Tire 1 helpdesk.
∎ Perform troubleshooting activities for any reported issues.
∎ Monitor and review logs.
∎ Closely work with the Customer Support, Engineering and Infrastructure team to resolve system issues and maintain up-time of infrastructure.
∎ Maintain documentation of incidents and responses.

Additional Requirements:
∎ Vendor Certification on Redhat/Cisco would be preferred
∎ Solid understanding on Network and Systems.
∎ Experience on infrastructure operation or deployment
∎ Good analytical, planning and coordination skill
∎ Good communication and interpersonal skills

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Free Health Checkup
∎ Leave Encashment
∎ Subsidies Breakfast

Application Deadline: November 30, 2019

Company Information:
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : SSL Wireless is a fast growing IT company that offers software solutions and services for business organizations including banks, financial institutes, telecom, media, e-commerce, etc. We are revolutionizing the way our clients operate their businesses and are continuing to grow our team.

Category: IT/Telecommunication