Support Engineer
Job Description
Title: Support Engineer
Company Name: SaltSync
Vacancy: 5
Job Location: Khulna, Khulna (Khulna Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer, Diploma in Engineering, Bachelor degree in any discipline
Job Responsibilities:
∎ Customer Support Call receive ,Complain Note-down, Remote support, service monitoring ,Operate different services ,Report creation .
∎ Direct client support and client visit
∎ Diagnose and troubleshoot technical issues, including account setup and network configuration
∎ The Setting, installing testing and maintaining operating systems, application software and system management tools
∎ IPV4, IPV6 knowledge, IP address planning, Local Network, Public Network.
∎ Maintain all the Departmental activities, prepare all documentation of the running system and update the version control of documentation periodically as a part of SOP (Standard Operating Procedure)
∎ Configure Mikrotik, OLT and other network devices.
∎ Network monitoring regular basis.
Additional Requirements:
∎ Age 20 to 30 years
Salary: Tk. 7000 - 14000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 9 Nov 2020
Company Information:
∎ 12 Oct 2020
∎ SaltSync
∎ Address : SaltSync, 7 K.D.A Avenue ,Khulna 9100;
Mobile# 01309030640
∎ Web : www.sync.net.bd
Category: IT/Telecommunication
