Support Engineer

Job Description

Title: Support Engineer

Company Name: SaltSync

Vacancy: 5

Job Location: Khulna, Khulna (Khulna Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Computer, Diploma in Engineering, Bachelor degree in any discipline

Job Responsibilities:
∎ Customer Support Call receive ,Complain Note-down, Remote support, service monitoring ,Operate different services ,Report creation .
∎ Direct client support and client visit
∎ Diagnose and troubleshoot technical issues, including account setup and network configuration
∎ The Setting, installing testing and maintaining operating systems, application software and system management tools
∎ IPV4, IPV6 knowledge, IP address planning, Local Network, Public Network.
∎ Maintain all the Departmental activities, prepare all documentation of the running system and update the version control of documentation periodically as a part of SOP (Standard Operating Procedure)
∎ Configure Mikrotik, OLT and other network devices.
∎ Network monitoring regular basis.

Additional Requirements:
∎ Age 20 to 30 years

Salary: Tk. 7000 - 14000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 9 Nov 2020

Company Information:
∎ 12 Oct 2020
∎ SaltSync
∎ Address : SaltSync, 7 K.D.A Avenue ,Khulna 9100; Mobile# 01309030640
∎ Web : www.sync.net.bd

Category: IT/Telecommunication

Source: bdjobs.com

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