Title: Support Engineer
Company Name: ATI Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science and Engineering
Job Responsibilities:
∎ Understanding the client requirement, collecting and organizing Software Requirements, and preparing the relevant technical documents
∎ Should have strong presentation skills and making a demonstration of different types of solutions as needed
∎ Actively engaged with the project implementation team and coordinated with the team and ensure necessary onsite support as per requirement
∎ Diagnose and troubleshoot basic and advanced technical issues of Application and Database
∎
∎ Plan and conduct Software Training as per the project requirement.
∎ Prepare easy understandable Software User Manual / Technical Manual
∎ Prepare Daily / Weekly / Monthly basis project progress report
∎ Identify the projects gap and mitigate the issues
∎ Should be capable to communicate with C Level Executives
Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply
∎ Proven work experience as a Software Support Engineer and IT Help Desk Technician or similar role
∎ Hands-on experience with Oracle and Java-based Application
∎ Good understanding of Application and Database
∎ Professionals having OCP and related certification will have added advantage
∎ Ability to work at the client office as per the office instructions
∎ Maintain client confidence by keeping their information confidential
∎ Willing to provide emergency support 24/7,
∎ Strong interpersonal communication skills and capable of pleasantly interacting with different levels of professionalism.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jan 2022
Company Information:
∎ 18 Dec 2021
∎ ATI Limited
∎ Address : House: 07, Gareeb-e-Nawaz Avenue, Sector: 11, Uttara, Dhaka-1230. Bangladesh
∎ Web : www.atilimited.net
∎ Business : ATI Limited, being a leading Software Development Company over the last 23 years both in locally and globally, is providing the most comprehensive application suite to empower organizations to increase business performance at all levels to maximize industry mandated compliance and corporate governance programs.
Category: IT/Telecommunication
Source: bdjobs.com