Sr. Executive, Service Desk (For RMG)
Job Description
Title: Sr. Executive, Service Desk (For RMG)
Company Name: 4A Yarn Dyeing Ltd.
Vacancy: Not specific
Job Location: Dhaka (Savar)
Employment Status: Full-time
Educational Requirements:
∎ BSc in CSE, CSC, TE, ICE, ETE or related science faculty
Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s):
IT Support Service
∎ The applicants should have experience in the following business area(s):
Garments
Job Responsibilities:
∎ Install, configure & manage all devices & service in access layer
∎ Troubleshoot and level two support end user Software, solution, Antivirus, Operating system related issues
∎ Use the defines tools to manage end user support and report.
∎ Ensure Renovation and new deployment work of entire group.
∎ Ensure security of End User of the entire organization
∎ Update and patch management of end user equipment
∎ Ensure Application & ERP solution implementation and it’s smooth operation in the context of infrastructure
∎ Keep track of IT assets from accusation to disposal of all end user equipment’s of his site and send report as required.
∎ Ensure backup & restoration of end user devices
∎ Manage vendor for warranty and servicing of IT equipment.
∎ Incident & change report
∎ Manage SOP, build document, project doc, issue register etc.
Additional Requirements:
∎ Age at most 35 years
∎ Strong interpersonal skill
∎ Good communication skill
∎ Must be quick learner to adopt new technology
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2022
Company Information:
∎ 3 Nov 2022
∎ 4A Yarn Dyeing Ltd.
∎ Address : Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
∎ Web : www.teambd.com
∎ Business : We are a rapidly growing conglomerate, working in industries including RMG, Pharmaceuticals, Retail, IT & Real Estate.
Category: IT/Telecommunication
