Job Description
Title: Social Engagement Officer
Company Name: Bangladesh Thalassemia Foundation
Vacancy: 01
Age: 25 to 40 years
Location: Dhaka (Shantinagar)
Salary: Negotiable
Experience:
∎ 2 to 4 years
Published: 15 Feb 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 40 years
∎ Proven experience in digital marketing, social media management, or digital engagement roles.
∎ Strong understanding of social media platforms, digital marketing tools, and content management systems.
∎ Excellent written and verbal communication skills.
∎ Creative thinking and problem-solving abilities.
∎ Analytical mindset with the ability to interpret data and metrics.
∎ Ability to work independently and collaboratively in a fast-paced environment.
∎ Passion for our organization's mission and commitment to making a positive impact.
∎
∎ Proven experience in digital marketing, social media management, or digital engagement roles.
∎ Strong understanding of social media platforms, digital marketing tools, and content management systems.
∎ Excellent written and verbal communication skills.
∎ Creative thinking and problem-solving abilities.
∎ Analytical mindset with the ability to interpret data and metrics.
∎ Ability to work independently and collaboratively in a fast-paced environment.
∎ Passion for our organization's mission and commitment to making a positive impact.
Responsibilities & Context:
∎ Responding to customer's query on queue basis via digital social media to maintain an optimum service level.
∎ Maintaining proper coordination with different stakeholders to ensure the proper escalation of critical issues.
∎ Providing one-stop quality information to ensure positive customer experience and capture appropriate insights.
∎ Maintaining targeted KPI on a regular basis.
∎ Serving customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition.
∎ Involving in special activities on an ad-hoc basis to cope up with the dynamic business need.
∎ Manage our organization's social media accounts and online presence. Create engaging content, respond to inquiries, and monitor trends to enhance brand visibility and engagement.
∎ Develop and execute strategies to engage with the community through various channels, including social media, events, partnerships, and outreach programs.
∎ Manage and oversee our organization's social media channels, including content creation, scheduling, posting, and monitoring.
∎ Develop engaging content (including text, images, and videos) that aligns with our brand identity and resonates with our audience.
∎ Foster active engagement and interaction with our social media followers, fans, and subscribers.
∎ Respond to comments, messages, and inquiries in a timely and professional manner. Initiate and participate in conversations to build relationships and strengthen community connections.
∎ Responding to customer's query on queue basis via digital social media to maintain an optimum service level.
∎ Maintaining proper coordination with different stakeholders to ensure the proper escalation of critical issues.
∎ Providing one-stop quality information to ensure positive customer experience and capture appropriate insights.
∎ Maintaining targeted KPI on a regular basis.
∎ Serving customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition.
∎ Involving in special activities on an ad-hoc basis to cope up with the dynamic business need.
∎ Manage our organization's social media accounts and online presence. Create engaging content, respond to inquiries, and monitor trends to enhance brand visibility and engagement.
∎ Develop and execute strategies to engage with the community through various channels, including social media, events, partnerships, and outreach programs.
∎ Manage and oversee our organization's social media channels, including content creation, scheduling, posting, and monitoring.
∎ Develop engaging content (including text, images, and videos) that aligns with our brand identity and resonates with our audience.
∎ Foster active engagement and interaction with our social media followers, fans, and subscribers.
∎ Respond to comments, messages, and inquiries in a timely and professional manner. Initiate and participate in conversations to build relationships and strengthen community connections.
Skills & Expertise:
Compensation & Other Benefits:
∎ Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Shantinagar)
Company Information:
∎ Bangladesh Thalassemia Foundation
∎ Bangladesh Thalassemia Foundation,
30 Chamelibagh, Shantinagar, Dhaka - 1217
Phone: +880 2 8332481, Email: [email protected]
Thalassemia Foundation Hospital,
Hosaf Tower Malibagh, 4th Floor, 6/9 Outer Circular Road, Dhaka -1217
Phone: +880 9611664422, Email: [email protected]
∎ https://www.thals.org
Address::
∎ Bangladesh Thalassemia Foundation,
30 Chamelibagh, Shantinagar, Dhaka - 1217
Phone: +880 2 8332481, Email: [email protected]
Thalassemia Foundation Hospital,
Hosaf Tower Malibagh, 4th Floor, 6/9 Outer Circular Road, Dhaka -1217
Phone: +880 9611664422, Email: [email protected]
∎ https://www.thals.org
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Mar 2024
Category: Marketing/Sales
