Outlet Manager / Showroom Manager

Job Description

Title: Outlet Manager / Showroom Manager

Company Name: Moments

Vacancy: 1

Age: 28 to 35 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Retail Store, Shop/Showroom, Online Retail Startup

• Bachelor’s degree in Business Administration, Marketing, Management, Fashion, or a related discipline.

• Candidates with relevant retail experience and strong leadership capabilities may also be considered.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Retail Store, Shop/Showroom, Online Retail Startup

• Age 28 to 35 years

• Strong leadership, team management, and people-development skills.

• Excellent customer service and communication skills.Strong sales, target achievement, and business development orientation.

• Good knowledge of inventory management and retail operations.

• Ability to analyze sales and operational data and take appropriate business decisions.

• Strong problem-solving and decision-making abilities.

• Good knowledge of MS Office and retail/POS systems.

• Ability to work under pressure and manage multiple operational priorities.

• Professional attitude, smart personality, and customer-oriented mindset.

Moments, a sister concern of Standard MH Group, is a contemporary lifestyle fashion brand offering stylish collections for men, women, boys, and girls. From elegant dresses to classic panjabis and shirts, Moments blends comfort, quality, and modern trends to deliver effortless everyday style and sophistication.

We are looking for a dynamic, customer-focused, and results-oriented Outlet Manager / Showroom Manager to lead the day-to-day operations of our premium fashion showroom. The successful candidate will be responsible for achieving sales targets, managing the showroom team, controlling inventory, ensuring excellent customer service, and maintaining premium brand standards.

Key Responsibilities:

• Oversee daily showroom operations, including sales floor activities, visual merchandising, product presentation, and overall store standards.

• Lead, supervise, train, and motivate showroom sales executives to achieve individual and store-wide sales targets.

• Monitor daily sales performance, customer traffic, average basket size, and category-wise sales trends.

• Develop and implement strategies to increase sales, attract new customers, and improve customer retention.

• Ensure a high standard of customer service and professionally handle VIP customers, customer queries, complaints, and escalations.

• Receive products from the Central Warehouse, ensuring proper verification, documentation, and stock recording.

• Monitor inventory levels and review Zero Stock and Low Stock Reports to ensure product availability.

• Conduct regular stock checks and reconcile physical stock variances to maintain accurate inventory records.

• Monitor damaged goods, wastage, customer returns, and stock-related discrepancies.

• Ensure efficient inventory management to minimize stock shortages, overstocking, and inventory losses.

• Maintain accurate daily and weekly sales, inventory, cash flow, and operational reports for management review.

• Oversee cash handling, daily sales reconciliation, banking slips, and other financial transactions.

• Ensure completion of all end-of-day closing activities and proper handover procedures.

• Coordinate and implement showroom promotions and marketing activities, including online and offline campaigns.

• Monitor and continuously improve the overall shopping experience and showroom presentation.

• Conduct regular team coaching and hands-on training to improve employee skills, productivity, and service quality.

• Ensure the showroom operates efficiently while maintaining company policies, procedures, and premium brand standards.

• Analyze sales trends and take corrective action to improve profitability and business performance.

• Perform any other duties and responsibilities assigned by management.