Service Center Development Supervisor

Job Description

Title: Service Center Development Supervisor

Company Name: BENLI ELECTRONIC ENTERPRISE CO. LTD.

Vacancy: 1

Age: 25 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Telecommunication

• Bachelor of Science (BSc) in Electrical & Electronic Engineering
• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Telecommunication

• 2 to 3 years
• The applicants should have experience in the following business area(s): Telecommunication

• Age 25 to 35 years

• Familiar with the renovation process, including planning, execution, and supervision.

• Possesses knowledge of standard renovation procedures and project timelines.

• Maintain the image standards of the exclusive store and after-sales service.

• Oversee the planning, setup, and execution of new service center projects.

• Conduct site inspections and ensure compliance with layout and design standards.

• Supervise renovation and construction activities, ensuring timely completion and quality.

• Maintain knowledge of renovation processes and market pricing of construction materials.

• Coordinate with contractors, vendors, and internal teams for smooth implementation.

• Monitor budget usage and ensure cost-effectiveness in service center development.

• Evaluate existing service centers and recommend improvement plans.

• Prepare reports and updates for management on project status and progress.

• Monitoring service delivery to ensure adherence to established standards and procedures.

• Conducting performance evaluations and providing feedback to improve individual and team performance.

• Identifying areas for improvement in service processes and implementing solutions to enhance efficiency.

• Identifying and recommending improvements to service processes, technologies, and resources. 

• Generating reports on key performance indicators (KPIs) related to service delivery and customer satisfaction. 

• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary and benefits package.

• Opportunity to work in a collaborative and supportive environment.

• Professional development and growth opportunities