Delivery And Customer Support Executive

Job Description

Title: Delivery And Customer Support Executive

Company Name: Clove Chocolate

Vacancy: 1

Age: Na

Job Location: Dhaka (Mirpur 1)

Salary: Negotiable

Experience: --

Published: 2026-03-14

Application Deadline: 2026-03-24

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Communicate with potential and existing customers via phone, online platforms, and in person.

• Educate customers about the company’s chocolate products, features, and gifting options.

• Convert customer inquiries into successful sales.

• Maintain and update the customer database and CRM records.

• Analyze customer purchasing behavior and identify sales opportunities.

• Develop long-term relationships with corporate and individual clients.

• Coordinate and manage the delivery management process from order confirmation to successful delivery.

• Follow up with customers after delivery to ensure satisfaction.

• Provide feedback to management regarding customer preferences and market trends.

• Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Half Yearly
• Festival Bonus: 2

• Competitive salary package

• Performance-based incentives

• Opportunity to work with a growing premium chocolate brand