Senior Officer/ Principal Officer (Customer Service Officer)

Job Description

Title: Senior Officer/ Principal Officer (Customer Service Officer)

Company Name: ONE Bank Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline
∎ Skills Required: Communication skill, Time Management

Experience Requirements:
∎ 4 to 5 year(s)
∎ The applicants should have experience in the following area(s): Foreign Exchange, Trade Finance
∎ The applicants should have experience in the following business area(s): Banks

Job Responsibilities:
∎ Receipt of all types of LC applications and other trade transactions over the counter, checking apparent completeness of the same and verification of signature.
∎ Initiating trade transactions in the tracking system
∎ Maintaining liaison with the customer at Customer Service Unit (CSU), which is the primary contact point for the customers.
∎ Maintenance of Import - Export related regulatory documents like IRC, ERC, BIDA Permission, Bond License, Trade License etc.
∎ Delivery of blank format of LC application, LCA Form, IMP Form, TM Form, Form C, TR Form and Maintenance of LCAF register etc.
∎ Scanning transaction vouchers, TT, SWIFT messages etc. for delivery to the customer through email

Additional Requirements:
∎ Age 27 to 35 years
∎ Both males and females are allowed to apply
∎ Sound knowledge on GFET, UCP, ISBP, Import and Export Policy Order, Incoterms, SWIFT arena etc.
∎ Proactive and result driven.
∎ Has sense of ownership
∎ Excellent interpersonal and communication skill (both verbal & written)
∎ Sound knowledge in MS Office
∎ Ability to drive and manage interaction with clients and business units
∎ Multi tasking ability

Salary: Negotiable

Application Deadline: 17 Mar 2021

Company Information:
∎ 3 Mar 2021
∎ ONE Bank Limited
∎ Address : HRC Bhaban, 46 Kawran Bazar, Dhaka-1215
∎ Web : www.onebank.com.bd
∎ Business : ONE Bank Limited was incorporated in May, 1999 With the Registrar of Joint Stock Companies under the Companies Act. 1994, as a commercial bank in the private sector.

The Bank is pledge-bound to serve the customers and the community with utmost dedication. The prime focus is on efficiency, transparency, precision and motivation with the spirit and conviction to excel as ONE Bank in both value and image.

The name `ONE Bank` is derived from the insight and long nourished feelings of the promoters to reach out to the people of all walks of life and progress together towards prosperity in a spirit of oneness.

Category: Bank/Non-Bank Fin. Institution

Source: bdjobs.com

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