Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: ONE Bank Limited
Vacancy: --
Age: 21 to 30 years
Location: Dhaka
Minimum Salary: Tk. 22000 (Monthly)
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 14 Feb 2024
Requirements:
Additional Requirements:
∎ Age 21 to 30 years
∎ Superior listening, verbal, and written communication skills.
∎ Ability to handle stressful situation appropriately.
∎ Good knowledge on Microsoft word & Excel.
∎ Ability to work under pressure & shifting duty.
∎ Ability to speak multiple languages, especially Bengali & English.
∎ Strong time management and organizational skills.
∎ Ability to handle different types of Banking software.
Responsibilities & Context:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Provide information about products and services.
∎ Meet personal targets and work towards meeting team targets.
∎ Maintain records of the Customers Query, Request & Complaints and analyze the data.
∎ Take part in training and other learning opportunities to expand knowledge of Banking Product & Services.
∎ Up sell products and services.
∎ Try to achieve monthly maximum KPI score.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Dhaka
Job Highlights:
Company Information:
∎ ONE Bank Limited
∎ HRC Bhaban, 46 Kawran Bazar, Dhaka-1215
∎ ONE Bank Limited was incorporated in May, 1999 With the Registrar of Joint Stock Companies under the Companies Act. 1994, as a commercial bank in the private sector.
The Bank is pledge-bound to serve the customers and the community with utmost dedication. The prime focus is on efficiency, transparency, precision and motivation with the spirit and conviction to excel as ONE Bank in both value and image.
The name `ONE Bank` is derived from the insight and long nourished feelings of the promoters to reach out to the people of all walks of life and progress together towards prosperity in a spirit of oneness.
Address::
∎ HRC Bhaban, 46 Kawran Bazar, Dhaka-1215
∎ ONE Bank Limited was incorporated in May, 1999 With the Registrar of Joint Stock Companies under the Companies Act. 1994, as a commercial bank in the private sector. The Bank is pledge-bound to serve the customers and the community with utmost dedication. The prime focus is on efficiency, transparency, precision and motivation with the spirit and conviction to excel as ONE Bank in both value and image. The name `ONE Bank` is derived from the insight and long nourished feelings of the promoters to reach out to the people of all walks of life and progress together towards prosperity in a spirit of oneness.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Feb 2024
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 28th Feb 2024
Similar Jobs
Officer/Senior Officer - Credit (based at outside Dhaka City)
Chief Business Officer (SEVP / DMD)
Public Relationship Officer
Assistant Vice President, Investment Department
Assistant Manager, Investment Department
Collection Associate, (Contractual)- Chattogram Region
Collection Associate, (Contractual)- Sylhet Region
Executive-Compliance
Relationship Manager/Senior Relationship Manager, Corporate Banking
Officer/Associate Manager, Product & Services, Transaction Banking
Deputy Managing Director (DMD)
Internal Control & Compliance Division (ICCD) (SEO/FAVP))
Digital Marketing Executive
Internal Control & Compliance Division (ICCD) (Senior Officer/Executive Officer)
Assistant Sales Officer
Treasury Front Office (PO-SPO)
Card Operations (SO-SPO)
Relationship Officer/Manager–Corporate Banking (Officer-PO)
Manager/Sr. Manager–Corporate Banking (SPO-SAVP)
Financial Analyst (Merchant Bank)
Relationship Manager (Merchant Bank)
Unit Head (Merchant Bank)
Relationship Officer/ Associate Relationship Manager (Retail Lending Unit)
Financial Sector Specialist
Trainee Assistant Officer-Contact Center
Bank Representative (Trainee Assistant Officer), Agent Banking
Jr. Officer/Officer (Underwriting & Accounts)
Financial Administration Division (Junior Officer)
Financial Administration Division (Officer/Senior Officer)
Chief Executive Officer
Assistant Manager-Finance & Accounts
Executive/Sr. Executive-Finance & Accounts
Trainee Sales Officer - TL (Credit Card, Retail & Liability Dept, ONE Bank PLC- Conduct by Conquest)
Credit Analyst- Business Finance, Cumilla & Chattogram Branch
Assistant Relationship Manager/ Relationship Manager - Liability
ARM/ RM - Home Loan
Assistant Relationship Manager - Affordable Home Loan
Retail Credit Coordinator
Facebook Group