Senior Officer, Compliance and Service Assurance; Microfinance Programme

Job Description

Title: Senior Officer, Compliance and Service Assurance; Microfinance Programme

Company Name: BRAC

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelors in any discipline from any recognised university/ institution.

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ Microcredit Regulatory Authority (MRA) certificate number- 00488-00186-00065
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
∎ BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.
∎ Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
∎ JOB PURPOSE: To find out any kind of non-compliance issues of Microfinance programme and present to the authority for keeping portfolio quality in a better position & make sure the compliance culture of the programme.
∎ Location: BRAC Field Office

Job Responsibilities:
∎ Establish compliance at the action area:
∎ Prepare Monthly Action Plan & Execute the branch observation activities according to the direction.
∎ Branch Office Observation:
∎ Prepare proper sample for branch observation.
∎ Make friendly environment between Compliance Officer and the operations team by introducing
∎ and sharing official information each other.
∎ Share all information with the operations team about the findings to mitigate the problems.
∎ Reconcile Passbook with computer prints and find out the difference of instalment &
∎ savings.
∎ Find out the passbooks which are missing/overwritten/not updated and mistakenly
∎ posted.
∎ Visit Group meeting & Follow-up selected borrowers on the spot.
∎ Process incentive & verify accuracy.
∎ Co-lateral verification of clients as per the circular.
∎ Verify the digital transaction.
∎ Verify the loan-related files and registers monthly basis.
∎ Verify the savings adjustment, Refund and the absconded borrowers.
∎ Make special observations as per the requirement of senior management.
∎ Check stock, cash & bank position including all types of bill voucher
∎ Reporting:
∎ Prepare a report after the completion of branch observation & Provide its report copy to concern supervisor and respective unit.
∎ Post all reports in software and Google drives after completing the branch observation.
∎ Arrange an open discussion session with the branch MF team including Area Manager to share the overall findings and prepare a future mitigation plan.
∎ Investigation:
∎ Investigate the complaints which are claimed by clients and staff with the direction of
∎ concern authority.
∎ Prepare report and submit it to the respective unit.
∎ Documentation and others:
∎ Properly preservation of all documents of the evidence and report.
∎ Collect data from ERP, trend reports, and previous Audit & Monitoring reports and identify the
∎ risk indicators.
∎ Attend the monthly and quarterly AM and RM meetings.

Additional Requirements:
∎ Ability to prepare/edit observation reports.
∎ Ability to use the latest technology.
∎ Ability to communicate properly.
∎ Strong analytical skills and creativity.
∎ Minimum 3 years of work experience is required.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 29 Jul 2023

Company Information:
∎ 18 Jul 2023
∎ BRAC

Category: NGO/Development

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