Associate Officer - Child Protection Case Worker

Job Description

Title: Associate Officer - Child Protection Case Worker

Company Name: ActionAid Bangladesh

Vacancy: 1

Age: At least 23 years

Job Location: Cox`s Bazar (Teknaf, Ukhia)

Salary: Tk. 49290 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor’s degree in Social Work, Psychology, Sociology, Child Development, or a related field.

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 23 years

Experience:

• Minimum 1–3 years of experience in child protection or social work.

• Experience working with children and families in humanitarian or community-based settings preferred.

Technical Skills and Knowledge

• Basic understanding of CP Case Management Guidelines and child protection principles.

• Ability to work with vulnerable children using child-friendly and ethical approaches.

• Good documentation and reporting skills.

• Willingness to learn CPIMS+ and case management tools.

Core Competencies

• Respect for diversity and inclusion

• Accountability and integrity

• Empathy and professionalism

• Strong teamwork and communication

• Commitment to child rights and safeguarding

Relationships

• S/he will report to the Child Protection Case Management Supervisor. S/he will work as a team member in this project.

Project: Sustainable Solution and protection for the Rohingya Refugee Community in Camps, Funded by UNHCR
Type of contract: Fixed term contract
Duration of Contract: Up to 31 December 2026 (if not extended)
Job Summary: The Associate Officer – Child Protection Case Management is responsible for providing direct child protection case management services to children at risk. The role ensures cases are managed in a child centered, rights-based, and ethical manner, in line with organizational policies, national legislation, and inter-agency standards.
Conduct BID And Outstanding Cases across the camps.
Key responsibilities include (not limited to):

• Child Protection Case Management

  • Identify and receive child protection cases through outreach, referrals, and community engagement.

  • Conduct child protection assessments in line with CP Case Management Guidelines.

  • Develop and implement individual case plans in consultation with children and caregivers.

  • Facilitate referrals to appropriate services, including health, MHPSS, education, legal aid, and social services.

  • Conduct BIP procedure with vulnerable children.

  • Conduct regular follow-up visits and update case progress.

  • Support case closure and post-closure follow-up were required.

• Documentation and Information Management

  • Maintain accurate, complete, and confidential case documentation.

  • Enter and update case information in CPIMS+ or other approved systems.

  • Ensure safe storage and ethical sharing of child protection information.

  • Maintain updated referral and case tracking records.

• Community Engagement and Case Identification

  • Work closely with community volunteers, caregivers, and community leaders to identify children at risk.

  • Support awareness and prevention activities related to child protection risks.

  • Promote safe, child-friendly, and culturally appropriate engagement with children and families.

• Coordination and Referral Follow-up

  • Coordinate with service providers to ensure timely access to services for children.

  • Follow up on referrals and ensure continuity of care.

  • Participate in case conferences and team review meetings as required.

• Safeguarding, Ethics, and Professional Conduct

  • Apply child-centered and survivor-centered approaches in all case management activities.

  • Adhere strictly to ActionAid’s Code of Conduct, Child Safeguarding, and PSEA policies.

  • Report safeguarding concerns and critical incidents following organizational procedures.

• Reporting and Accountability

  • Submit regular case updates and activity reports to the Case Management Officer.

  • Support monitoring visits, audits, and evaluations related to CP case management.

  • Participate in supervision sessions, training, and capacity-building activities.

• Security and Staff Wellbeing

  • Comply with ActionAid security protocols and camp-level regulations.

  • Practice self-care and participate in debriefing or psychosocial support sessions as required.

  • Maintain respectful and professional relationships with colleagues and community members.

• Monthly Gross Salary BDT. 49,290 with other admissible benefits such as mobile & internet allowance, group life insurance etc