Senior Executive, Network & System

Job Description

Title: Senior Executive, Network & System

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BSc/ MSc in CSE

Experience Requirements:
∎ 3 to 4 year(s)

Job Responsibilities:
∎ Manage IT infrastructure operations, operational tasks, process and procedures including but not limited to various server configuration (Web, DNS, Active Directory.DHCP server) based on RedHat and Windows Server and various level of Network configuration.
∎ Define and deliver continuous improvement in operational processes, including but not limited to service level, capacity, availability add service continuity.
∎ Proactively monitor, evaluate, troubleshoot and mitigate risks and malfunctions in infrastructure, applications and services with close attention to ensure capacity health and performance.
∎ Proactively monitor physical infrastructure components to ensure health and mitigate malfunction.
∎ Provide Tier 2 technical support and troubleshooting to external customers and Tire 1 helpdesk.
∎ Perform troubleshooting activities for any reported issues.
∎ Monitor and review logs.
∎ Closely work with the Customer Support, Engineering and Infrastructure team to resolve system issues and maintain up-time of infrastructure.
∎ Maintain documentation of incidents and responses.

Additional Requirements:
∎ Good analytical, planning and coordination skill
∎ Good communication and interpersonal skills
∎ Excellent command over English and professional writing skills
∎ Good knowledge in MS-Word, Excel, PowerPoint, Internet and Email.
∎ Must be a team player and can get along with the co-workers.
∎ Must be punctual, well-groomed and have good manners.
∎ Must be able to prioritize tasks to finish the assigned projects within the given timeline.
∎ Must be innovative, easygoing, hardworking and compliant with business ethics.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile & internet Allowance
∎ Medical allowance
∎ Lunch & Breakfast Facilities: Partially Subsidize
∎ Yearly Two Festival Bonus
∎ Annual Leave Encashment
∎ Free Health Checkup
∎ Five days in a week
∎ Others benefits as per company policy

Job Source: Online Job Posting.

Application Deadline: 15 Sep 2021

Company Information:
∎ 6 Sep 2021
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web :
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.

Category: IT/Telecommunication