Senior Customer Service Executive

Job Description

Title: Senior Customer Service Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: Na

Job Location: Dhaka (Gulshan, Lalmatia)

Salary: Tk. 25000 - 50000 (Monthly)

Experience:

Published: 2024-05-13

Application Deadline: 2024-06-12

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Only Female
  • Attending office meetings for grooming. 
  • Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets. 
  • Customer feedback analysis and report analysis.


Responsibilities & Context:
  • Only females can apply, so all executives must be able to market and respond to clients over the phone and face-to-face. Our Office Time (9:45 AM - 6:00 PM)
  • Manage online/offline customer queries over the phone and need to manage proper information.
  • Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
  • Have Expertise in Marketing & Communication.
  • Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
  • Other works assigned by the management.


Job Other Benifits:
  • Mobile bill,Performance bonus
  • Salary Review: Yearly


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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