Job Description
Title: Senior Customer Service Executive
Company Name: Marriage Solution BD
Vacancy: --
Age: Na
Job Location: Dhaka (Gulshan, Lalmatia)
Salary: Tk. 25000 - 50000 (Monthly)
Experience:
Published: 2024-05-13
Application Deadline: 2024-06-12
Education:
Requirements:
Skills Required:
Additional Requirements:
- Attending office meetings for grooming.
- Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
- Customer feedback analysis and report analysis.
Responsibilities & Context: - Only females can apply, so all executives must be able to market and respond to clients over the phone and face-to-face. Our Office Time (9:45 AM - 6:00 PM)
- Manage online/offline customer queries over the phone and need to manage proper information.
- Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
- Have Expertise in Marketing & Communication.
- Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
- Other works assigned by the management.
Job Other Benifits: - Mobile bill,Performance bonus
- Salary Review: Yearly
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre