Senior Customer Relationship Executive

Job Description

Title: Senior Customer Relationship Executive

Company Name: Marriage Solution BD

Vacancy: 1

Age: 25 to 45 years

Job Location: Dhaka (Gulshan)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Telecommunication,Direct Selling/Marketing Service Company,Call Center
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Telecommunication,Direct Selling/Marketing Service Company,Call Center
• Freshers are also encouraged to apply.

• Age 25 to 45 years
• Only Female
• Freshers are also encouraged to apply.

• Attending office meetings for grooming. 

• Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets. 

• Customer feedback analysis and report analysis.

• Skilled people will be given priority.

• Both candidates can apply, so all executives must be able to market and respond to clients over the phone and face-to-face.
• Our Office Time (9:30 AM - 6:00 PM)
• Manage online/offline customer queries over the phone and need to manage proper information.
• Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
• Have Expertise in Marketing & Communication.
• Identify customer needs, clarify information, and provide solutions. Need to be fluent in English.
• Other works were assigned by the management.

• Mobile bill,Performance bonus
• Salary Review: Yearly