Relationship Officer (RO) - Senior Relationship Manager (SRM)

Job Description

Title: Relationship Officer (RO) - Senior Relationship Manager (SRM)

Company Name: Eastern Bank PLC

Vacancy: --

Age: At least 22 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors

• Minimum graduation from the relevant area from any reputed university.

• At least 2 years
• The applicants should have experience in the following business area(s): Banks

• Age At least 22 years

Other Requirements:

• Strong business acumen with an established professional network.

• Willingness to be geographically mobile and flexible.

• Strong interpersonal and relationship management skills.

• Capability to engage self in a collaborative and performance-driven work culture.

• Ability to comply with process guidelines and ensure top notch customer service.

• Ability to identify and onboard new business opportunities and manage customer relationships.

Eastern Bank PLC (EBL), one of Bangladesh`s premier private commercial banks, is renowned for its commitment to innovation, service excellence, and customer-centric banking solutions. As part of our ongoing growth and expansion, we are seeking experienced, energetic, and results-driven banking professionals to join our Retail Banking Branch team.

If you are passionate about building lasting customer relationships, driving business growth, leading high-performing teams, and delivering exceptional banking experiences, we invite you to explore the following career opportunities and become part of a dynamic organization that is shaping the future of banking in Bangladesh.

• Job Grade: Officer to Assistant Vice President (AVP)

• Department: Branch Banking / Priority Banking

• Job Location: Anywhere in Bangladesh, considering the capacity.

Key Responsibilities:

• Achieve assigned business targets across liabilities, assets, and other retail banking products.

• Deliver exceptional customer service while ensuring compliance with internal policies, regulatory requirements, and process guidelines.

• Drive cross-selling initiatives to enhance customer value and contribute to the Bank`s profitability.

• Build and maintain strong customer relationships by understanding financial needs and offering appropriate banking solutions.

• Generate new business opportunities across the retail banking portfolio to expand the Bank`s market presence.

• Participate in sales campaigns, customer engagement programs, and business development initiatives.

• Manage customer portfolios to maximize deposit retention and drive liability and asset growth.

• Maintain auditable records, support audit and compliance requirements, and ensure smooth branch service delivery.

Why You Will Join Us:

• Opportunity to work with the most respected bank of the country.

• Unparallel career progression with performance driven result.

• Immense scope of learning and self-development.

• Competitive compensation package with attractive long-term benefits.

• Incomparable financial support during critical illness.