Query Management Executive

Job Description

Title: Query Management Executive

Company Name: M/S Savvata by Rifah

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline, Masters degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Must have knowledge for solving quarry any kind of issues
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Must be needed to maintain Organizational Policy and Behavior.

Additional Requirements:
∎ Age 24 to 30 years
∎ Both males and females are allowed to apply
∎ Preferred Professional Certification: telecommunication,cal center,customer service
∎ Training/Trade Course: customer service,telemarketing,call center
∎ Skills Required: Customer Relationship Management, Customer Service, Digital Market or Facebook Page, Digital Marketing, Telemarketing
∎ The applicants should have experience in the following area(s):Customer Service, Facebook marketing
∎ The applicants should have experience in the following business area(s):Call Center
∎ Excellent in Operating Computer

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Jan 2024

Company Information:
∎ 18 Dec 2023
∎ M/S Savvata by Rifah

Category: Garments/Textile

:

Interested By University

University Percentage (%)
National University 10.69%
University of Dhaka 5.73%
Jagannath University 2.67%
Ahsanullah University of Science and Technology 2.29%
University of Chittagong 1.91%
Dhaka College 1.91%
Jahangirnagar University 1.91%
BGMEA University of Fashion & Technology (BUFT) 1.91%
Southeast University 1.53%
Northern University Bangladesh 1.53%

Interested By Age Range

Age Range Percentage (%)
20-30 74.43%
31-35 19.85%
36-40 2.29%
40+ 0.38%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 36.64%
20K-30K 49.24%
30K-40K 10.69%
40K-50K 2.67%
50K+ 0.76%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.84%
0.1 - 1 years 16.41%
1.1 - 3 years 19.85%
3.1 - 5 years 9.54%
5+ years 13.36%

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