Officer/Executive-Digital Recovery & Verification

Job Description

Title: Officer/Executive-Digital Recovery & Verification

Company Name: Shopfront Limited

Vacancy: 20

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 2 year(s)

Job Responsibilities:
∎ Ensure 100% attempted calls for loanee verification and guarantor verification on a day
∎ Ensure 100% attempted calls for repayment call
∎ Convince the customer to make repayment on time
∎ Be alert regarding fraudulent behavior during verification time
∎ Raise flags if the client or guarantor is unable to pass the verification test easily
∎ Provide necessary information regarding eLoan documents and process
∎ Extract correct information regarding repayment amount and loan closing from the SAP
∎ Adapt to “scripts” when handling different topics
∎ Identify customers’ needs, clarify information, research every issue and provide solutions
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Meet personal/team qualitative and quantitative targets

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Application Deadline: March 30, 2020

Company Information:
∎ Shopfront Limited
∎ Address : Mohakhali DOHS, Dhaka-1212
∎ Web : https://shopup.com.bd/
∎ Business : Shopfront Limited is the first company in Bangladesh to tap into the ever growing social media commerce industry, and among the pioneer social commerce solution providers in South Asia. The company focuses on developing solutions that enables small businesses to take full advantage of social media to grow their sales.

Shopfront Limited has already developed an online store management solution called "ShopUp" which helps its clients sell more and sell easily.

Shopfront Limited has already developed an online store management solution called "ShopUp" which helps its clients sell more and sell easily. Recently the company started a new service called eLOAN which caters to the various needs of the merchants starting from stocking products to enlarging the size of the business.

Category: Bank/Non-Bank Fin. Institution

Source: bdjobs.com