Title: Office Executive
Company Name: Faith Industries Ltd.
Vacancy: 5
Age: Na
Job Location: Gazipur
Salary: Negotiable
Experience:
Must have Experience in Garments / Garments Accessories Industries.
Must be proficient in Computer skills in MS office ( especially in Excel).
Excellent time management skills and Ability to work under pressure.
Respond to customer requirements and requests (via email and phone) in a timely manner.
Process orders, provide invoices, and share layouts with customers on time.
Ensure proper order management and communicate order status/delivery information to customers.
Coordinate with the operations team and other departments for the timely delivery of goods and services.
Handle customer complaints according to company procedures and service standards.
Provide suggestions to supervisors for improving current order, process, or operational flows to increase efficiency.
Visit customers when required, especially for critical issue resolution.
Follow up on timely payments, expedite documentation, and support
Stay informed about customer garment production lead times, product lines, and related details.