Manager Operation (E-commerce/Multi-vendor Marketplace)
Job Description
Title: Manager Operation (E-commerce/Multi-vendor Marketplace)
Company Name: EURO STAR Home Appliance Industries Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ (BBA/MBA) in Marketing /CSE/IT Engineer
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Manage E-Commerce Operation Independently.
∎ Maintain optimal level of customer services at all times by ensuring simplicity in services
∎ Ensure compliance to all legal requirements and monitor all online platforms
∎ Monitor day-to-day activity on the site and its overall performance to achieve goals
∎ Ensure to improve online user experience, increasing website traffic and sales, and develop brand loyalty.
∎ Maintain E-commerce order generation system.
∎ Ensure product handover to the delivery department and track on time delivery.
∎ Liaison with Software development team in order to maintain site and keep up to date.
∎ Maintain financial accounts by processing customer adjustments
∎ Ensure to resolve service problems by root cause analyzing of customer's complaints
∎ Generate sales leads
∎ Keep records of customer interactions, process customer accounts and file documents
∎ Monitor to ensure order placement, refunds, or product exchange
∎ Prepare any sort of site or customer related reports as required
∎ Any other tasks given by the authority
∎ Facebook Marketing .
Additional Requirements:
∎ Age 28 to 35 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following area(s): E-commerce Marketing
∎ The applicants should have experience in the following business area(s): Retail Store/ Multi-Vendor Market Place.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 25 Feb 2021
Company Information:
∎ 28 Jan 2021
∎ EURO STAR Home Appliance Industries Ltd.
∎ Address : 28/A-1 (2nd floor), West Main Road, Old D.O.H.S. Banani, Dhaka-1206
∎ Web : www.eurostargroupbd.com
Category: IT/Telecommunication
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