Job Description
Title: Manager, Mediation, Safeguarding and Grievance Management Committee (SGMC)
Company Name: BRAC
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Conduct mediation meeting, minutes preparation, logistics support, coordination and follow-up and conduct review hearing and complete review reports .
∎ Set up the Mediation Framework such as Pre-mediation, Set Expectations, Mediation starts, Opening statements, rejoining and set agreements, and follow-up.
∎ Design and conduct training sessions on workplace conflict & disputes under the leadership of the chair of SGMC to create awareness & mitigate future conflicts & disputes within BRAC.
∎ Develop SOP, guidelines, policies, and procedures for the conflict resolution program, ensuring the BRAC's culture and values and implement it accordingly to resolve workplace conflicts & disputes in an effective & prompt way through the use of appropriate tools.
∎ Explore all parties' issues and concerns of all parties and use joint problem-solving to find a solution that each side feels is fair and help parties to develop the skills to resolve workplace conflicts/difficulties for themselves in the future.
∎ Ensure that cases sent for mediation are handled in compliance with policies and procedures.
∎ Maintain accurate records in soft and hard copies of all mediation-related documents and prepare mediation reports and keep the higher authority/supervisor up to date.
∎ Communicate with concerned programs about the mediation outcomes for executing mediation decisions taken by both parties voluntarily and ensure that all mediation services are provided in a timely and appropriate manner.
∎ Research on workplace conflict resolution and mediation, and stay updated on mediation laws, and regulations.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program’s goals of safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so.
Additional Requirements:
∎ Age at most 50 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jul 2023
Company Information:
∎ 25 Jul 2023
∎ BRAC
∎ Address : BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ Web : www.brac.net
∎ Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Category: NGO/Development
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