Title: Junior Officer
Company Name: E-Zone HRM Limited
Vacancy: 100
Age: Na
Job Location: Barguna, Barishal, Bhola, Faridpur, Gopalganj, Jhalakathi, Madaripur, Patuakhali, Shariatpur
Salary: Tk. 15000 (Monthly)
Experience:
Published: 2025-11-18
Application Deadline: 2025-12-16
Education:
Minimum Bachelor`s degree (Any Discipline).
No prior experience required; fresh graduates are strongly encouraged to apply.
We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 6-month project.
Job Nature: Desk Job under Customer Service Division
Locations: Faridpur, Shariatpur, Gopalganj, Barguna, Barisal, Bhola, Jhalokathi, Patuakhali, Madaripur, Pirojpur, Rajshahi, Bogra, Naogaon, Sirajganj, Gaibandha, Pabna, Chapainawabganj, Joypurhat, Natore, Chattogram, Cox’s Bazar, Rangamati, Bandarban, Cumilla,Noakhali, Brahmanbaria, Feni, Laxmipur, Chandpur, Manikganj, Munshiganj, Magura, Bagerhat, Khulna, Jashore, Jhenaidah, Kushtia, Satkhira, Tangail, Netrokona, Kishoreganj, Sunamganj, Mymensingh, Sherpur, Kurigram, Dinajpur, Panchagarh, Nilphamari, Thakurgaon, Rangpur, Sylhet, Moulovibazar, Habiganj.
Days: 6 days/week
Hours: 10:00 AM – 6:00 PM (8 hours/day)
Responsibilities:
Ensure efficient service and prompt complaint resolution at Service Touch Points.
Ensure proper system level execution and documentation.
Ensure customer satisfaction and enhance experience at Service Touch Points.
Achieving the assign upsell/cross sell goal, giving the right pitch to the potential customers.
Provide prompt, accurate and courteous responses to customers.
Maintain thorough knowledge of related departments, services, and policies
Providing complete information about the product and service to the customer.
| University | Percentage (%) |
|---|---|
| National University | 14.65% |
| University of Dhaka | 1.96% |
| Jagannath University | 1.06% |
| University of Global Village | 1.01% |
| University of Chittagong | 0.89% |
| Daffodil International University (DIU) | 0.89% |
| Green University of Bangladesh | 0.73% |
| Bangladesh Open University | 0.67% |
| Jahangirnagar University | 0.67% |
| Patuakhali Science and Technology University | 0.61% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 75.24% |
| 31-35 | 19.23% |
| 36-40 | 3.35% |
| 40+ | 1.34% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 90.50% |
| 20K-30K | 7.88% |
| 30K-40K | 1.01% |
| 40K-50K | 0.34% |
| 50K+ | 0.28% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 32.42% |
| 0.1 - 1 years | 11.57% |
| 1.1 - 3 years | 22.75% |
| 3.1 - 5 years | 14.92% |
| 5+ years | 18.33% |