Title: Junior Officer
Company Name: E-Zone HRM Limited
Vacancy: 100
Age: Na
Job Location: Barguna, Barishal, Bhola, Faridpur, Gopalganj, Jhalakathi, Madaripur, Patuakhali, Shariatpur
Salary: Tk. 15000 (Monthly)
Experience:
Published: 2025-11-18
Application Deadline: 2025-12-16
Education:
Minimum Bachelor`s degree (Any Discipline).
No prior experience required; fresh graduates are strongly encouraged to apply.
We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 6-month project.
Job Nature: Desk Job under Customer Service Division
Locations: Faridpur, Shariatpur, Gopalganj, Barguna, Barisal, Bhola, Jhalokathi, Patuakhali, Madaripur, Pirojpur, Rajshahi, Bogra, Naogaon, Sirajganj, Gaibandha, Pabna, Chapainawabganj, Joypurhat, Natore, Chattogram, Cox’s Bazar, Rangamati, Bandarban, Cumilla,Noakhali, Brahmanbaria, Feni, Laxmipur, Chandpur, Manikganj, Munshiganj, Magura, Bagerhat, Khulna, Jashore, Jhenaidah, Kushtia, Satkhira, Tangail, Netrokona, Kishoreganj, Sunamganj, Mymensingh, Sherpur, Kurigram, Dinajpur, Panchagarh, Nilphamari, Thakurgaon, Rangpur, Sylhet, Moulovibazar, Habiganj.
Days: 6 days/week
Hours: 10:00 AM – 6:00 PM (8 hours/day)
Responsibilities:
Ensure efficient service and prompt complaint resolution at Service Touch Points.
Ensure proper system level execution and documentation.
Ensure customer satisfaction and enhance experience at Service Touch Points.
Achieving the assign upsell/cross sell goal, giving the right pitch to the potential customers.
Provide prompt, accurate and courteous responses to customers.
Maintain thorough knowledge of related departments, services, and policies
Providing complete information about the product and service to the customer.
| University | Percentage (%) |
|---|---|
| National University | 15.42% |
| University of Dhaka | 1.99% |
| Jagannath University | 1.25% |
| Daffodil International University (DIU) | 1.03% |
| University of Chittagong | 0.96% |
| University of Global Village | 0.96% |
| Jahangirnagar University | 0.89% |
| University of Rajshahi | 0.74% |
| Green University of Bangladesh | 0.66% |
| Nilphamari govt college | 0.66% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 75.65% |
| 31-35 | 19.04% |
| 36-40 | 3.32% |
| 40+ | 1.25% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.23% |
| 20K-30K | 8.86% |
| 30K-40K | 1.18% |
| 40K-50K | 0.44% |
| 50K+ | 0.30% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 32.62% |
| 0.1 - 1 years | 11.44% |
| 1.1 - 3 years | 22.88% |
| 3.1 - 5 years | 15.20% |
| 5+ years | 17.86% |