BDO & Onboarding Executive (Third-Party Contractual)

Job Description

Title: BDO & Onboarding Executive (Third-Party Contractual)

Company Name: E-Zone HRM Limited

Vacancy: 50

Age: 30 to 30 years

Job Location: Barishal, Chattogram, Cumilla, Dhaka, Gazipur, Khulna, Mymensingh, Rajshahi, Rangpur, Sylhet, Dhaka (Ashulia, Keraniganj, Savar)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Banks, NGO, Development Agency, Consulting Firms

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Banks, NGO, Development Agency, Consulting Firms

• Age 30 to 30 years

• Year of Experience: 1–2 years of experience in field-based roles

• Knowledge: Basic labor and factory environment understanding

• Skills: Relationship management, Communication and negotiation, Problem-solving, Customer service, Data reporting & Microsoft Office applications

• Abilities: Work independently in industrial zones, handle multiple factory relationships, resolve issues under pressure, coordinate across multiple stakeholders & Travel extensively within assigned territory

Job Nature: Field Job

E-Zone HRM Limited is recruiting dynamic and motivated candidates for the position of "BDO & Onboarding Executive" for UPAY, a leading mobile financial service provider in Bangladesh. The selected candidates will be worked under E-Zone contract.

• Identify, onboard, and support merchants, agents, distributors, and other business partners within the assigned area.

• Conduct field visits to verify partner operations, collect required documents, and ensure compliance with company and regulatory guidelines.

• Deploy and activate QR payment solutions, wallets, and other digital financial services while providing necessary training and awareness.

• Build and maintain strong relationships with merchants, agents, distributors, and employees to ensure engagement, retention, and business growth.

• Monitor transaction activities, wallet usage, payroll disbursements, and partner performance, taking action to improve results.

• Handle customer, merchant, agent, and employee complaints, coordinating with internal teams to ensure timely issue resolution.

• Ensure accurate KYC collection, account activation, credential verification, and record maintenance while preventing fraudulent activities.

• Prepare and submit daily and monthly reports on field activities, sales performance, onboarding progress, transaction volumes, and business opportunities.

• Incentive: Performance-based incentives as per company policy