Executive / Asst. Manager – Customer Services (Land Development)
Job Description
Title: Executive / Asst. Manager – Customer Services (Land Development)
Company Name: A leading Real Estate and Land Development Company
Vacancy: 02
Age: 27 to 40 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Real Estate, Group of Companies, Developer, Land Management
Published: 2026-07-21
Application Deadline: 2026-08-20
Education:
- Bachelor/Honors
- University of Dhaka,Jahangirnagar University,North South University,BRAC University,Bangladesh University of Professionals students will get preference
Bachelor's or Master's degree in Business Administration, Marketing, Management, Finance, or any relevant discipline from a recognized university.
Additional training or certification in Customer Relationship Management (CRM) or Project Coordination will be considered an advantage.
Requirements:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Real Estate, Group of Companies, Developer, Land Management
Skills Required: Client Support,Communication and interpersonal skill,Credit Recovery,Customer Relationship,Documentation and Presentation,Land Development,Land Laws,Land Management,Land Registration,Proactive and Positive attitude
Additional Requirements:
- Age 27 to 40 years
Strong communication, negotiation and presentation skills.
Candidates with experience in Real Estate, Land Development, Housing, Banking, Leasing, Financial Institutions, or other customer-facing roles are encouraged to apply.
Strong communication and interpersonal skills.
Customer-focused mindset with excellent problem-solving abilities.
Good negotiation and follow-up skills.
Proficiency in Microsoft Office, especially Excel.
Familiarity with ERP/CRM software will be an added advantage.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong analytical ability with attention to detail.
Professional, responsible and customer-centric mindset.
Knowledge of real estate trends and the local market.
Responsibilities & Context:
We are looking for enthusiastic, customer-oriented and proactive professionals to join our Customer Services team. If you enjoy building strong customer relationships, resolving customer concerns and contributing to business success through effective customer support and credit realization, this could be the right opportunity for you.
Key Responsibilities:
Deliver excellent customer service by responding to customer queries and resolving issues promptly.
Build and maintain positive relationships with customers throughout their journey with the company.
Communicate with customers regarding installment schedules, payment reminders, and account status.
Follow up on outstanding payments and ensure timely realization of receivables in a professional and customer-friendly manner.
Coordinate with the Sales, Accounts, Legal and Project teams to ensure seamless customer support.
Assist customers with registration, transfer, handover, mutation and other after-sales service requirements.
Maintain accurate customer records and update information in the ERP/CRM system.
Prepare collection reports, customer service reports and other MIS reports for management.
Visit customers or project sites whenever necessary to provide support and facilitate collections.
Contribute to achieving departmental service and collection targets while maintaining high customer satisfaction.
Job Other Benifits:
- Mobile bill,Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Competitive salary based on qualifications and experience.
Earned Leave Encashment.
Career growth opportunities.
Other benefits as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
