Deputy Manager / Manager – Client Service & Business Development

Job Description

Title: Deputy Manager / Manager – Client Service & Business Development

Company Name: Postmaster Communication

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-07-21

Application Deadline: 2026-08-20

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Postmaster Communication is a smorgasbord of branding solutions. It is almost no news that branding plays a pivotal role in securing the sustainability of any product or service today. Postmaster full understands that and tries to work above par. It has 360 degree communication approach that ensures total brand building to provide maximum competitive advantage to your brand. We have a highly creative team, which comes up with customs made marketing solutions to work wonderfully

Job Summary: The Deputy Manager / Manager – Client Service & Business Development will be responsible for identifying new business opportunities, developing long-term client relationships, driving revenue growth, and ensuring exceptional client service. The ideal candidate will play a key role in expanding the company's customer base while maintaining strong relationships with existing clients to achieve sustainable business growth.

Key Responsibilities:

Client Service

• Build and maintain strong, long-term relationships with existing clients.

• Serve as the primary point of contact for key accounts.

• Understand client requirements and coordinate with internal teams to ensure timely project delivery.

• Resolve client concerns professionally and ensure high customer satisfaction.

• Conduct regular client follow-ups to identify upselling and cross-selling opportunities.

• Monitor client feedback and recommend service improvement initiatives.

Business Development

• Identify and pursue new business opportunities in local and international markets.

• Develop and implement effective business development strategies to achieve sales and revenue targets.

• Generate qualified leads through networking, referrals, digital platforms, and direct client engagement.

• Conduct market research to identify industry trends, customer needs, and competitor activities.

• Prepare business proposals, quotations, presentations, and commercial agreements.

• Negotiate contracts and close business deals while maintaining profitability.

• Collaborate with technical and project teams to prepare customized solutions for clients.

Relationship Management

• Develop strategic partnerships with corporate clients and stakeholders.

• Attend industry events, exhibitions, networking programs, and business meetings to promote company services.

• Maintain a strong client database and CRM records.

Reporting & Performance

• Prepare weekly and monthly sales and client service reports.

• Monitor sales pipeline, conversion ratio, and business performance.

• Forecast revenue and prepare business development plans.

• Ensure achievement of assigned KPIs and departmental objectives.

• He/She will be responsible for performing any other tasks assigned by the management from time to time.

Educational Qualification

• Bachelor's degree in Business Administration, Marketing, or a related discipline.

• MBA in Marketing will be preferred.

Experience Requirements

• Minimum 5-10 years of experience in Business Development, Client Service, Key Account Management, or Corporate Sales.

• Experience in leading Operation team and managing large corporate client portfolios.

Key Competencies

• Strong leadership and team collaboration

• Target-oriented and self-motivated

• Excellent negotiation and influencing ability

• Customer-focused mindset

• Analytical and strategic thinking

• Time management and multitasking skills

• Professional business etiquette

• T/A,Provident fund,Tour allowance,Mobile bill,Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2