Job Description

Title: Executive – Business Operations & Client Relations

Company Name: Edulance

Vacancy: 1

Age: 18 to 32 years

Job Location: Dhaka, Dhaka (Uttara)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• HSC
• Bachelor of Business Administration (BBA)

• 1 to 3 years
• The applicants should have experience in the following business area(s): Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Age 18 to 32 years

Executive – Business Operations & Client Relations

Company: Edulance
Job Type: Full-Time | Office-Based
Location: Uttara, Dhaka
Working Hours: 10:00 AM to 7:00 PM
Weekly Holiday: Friday

Requirements

Education

• Minimum HSC

• Bachelor’s degree will be considered an advantage

Experience

• 1 to 2 years of relevant experience preferred

• Freshers with strong communication and practical skills are encouraged to apply

Additional Requirements

• Age 18 to 28 years

• Good communication skills in Bangla and English

• Comfortable communicating with clients over phone, WhatsApp, email and meetings

• Basic knowledge of Microsoft Excel and Google Sheets

• Basic understanding of accounts, costing and calculations

• Basic knowledge of digital marketing and social media

• Able to manage multiple tasks and deadlines

• Responsible, organised and willing to learn

• Able to work independently after receiving instructions

• Good problem-solving ability

Knowledge of Facebook/Meta Ads, Canva, CRM or other business tools will be considered an advantage.

Responsibilities & Context

Edulance is looking for a smart and responsible Executive – Business Operations & Client Relations who can support different areas of our day-to-day business operations.

This role is suitable for someone who enjoys handling different types of business responsibilities and can take ownership of tasks from start to finish.

We are looking for someone who is comfortable handling clients, coordinating projects and events, maintaining basic records and accounts, supporting marketing activities and taking responsibility for different operational tasks.

Key Responsibilities

• Communicate with existing and potential clients

• Follow up with clients regarding meetings, proposals, payments and services

• Handle phone, WhatsApp and email communication

• Coordinate meetings, events and other business activities

• Maintain client lists, payment records and follow-up sheets

• Prepare basic quotations, costing and calculations

• Work with Excel and Google Sheets

• Coordinate with vendors, suppliers and team members

• Support social media and basic digital marketing activities

• Maintain documents, reports and business records

• Follow up on leads and assigned tasks

• Manage multiple assignments according to priority

• Support management with day-to-day business activities

• Take ownership of assigned tasks and ensure timely completion

Who We Are Looking For

We are looking for someone who:

• Can communicate confidently with clients

• Is comfortable working with both people and numbers

• Can organise work without constant supervision

• Takes responsibility instead of waiting for instructions for every small task

• Can learn new responsibilities quickly

• Wants to develop a career in business operations and client relations

Employment Terms

• Full-Time, office-based position

• Location: Uttara, Dhaka

• Working hours: 10:00 AM to 7:00 PM

• Weekly holiday: Friday

• Observation period: 2 months

• Permanent confirmation subject to performance

Compensation & Other Benefits

Monthly Salary: BDT 15,000 to 25,000

The final salary will depend on the candidate’s experience, communication skills, practical ability, computer skills and overall performance.

Candidates who can independently handle client communication, operations, basic accounts, event coordination and digital activities may receive a higher salary within the range.

Other benefits will be provided according to company policy.

Application Requirement

Applicants are requested to clearly mention their:

• Current Salary (if applicable)

• Expected Salary

• Notice Period / Earliest Joining Date

Applications without the expected salary may receive lower priority during the initial screening.

Skills & Expertise

Business Operations | Client Relations | Client Communication | Microsoft Excel | Google Sheets | Event Coordination | Basic Accounting | Digital Marketing | Customer Service | Business Communication

Workplace: Work at Office
Employment Status: Full Time
Job Location: Uttara, Dhaka