Junior Officer
Job Description
Title: Junior Officer
Company Name: E-Zone HRM Limited
Vacancy: 100
Age: Na
Job Location: Barishal, Bogura, Chattogram, Cumilla, Mymensingh, Rangpur, Sylhet
Salary: Tk. 15000 (Monthly)
Experience:
Published: 2025-10-27
Application Deadline: 2025-11-15
Education:
- Bachelor/Honors
Minimum Bachelor`s degree (Any Discipline)
Requirements:
Skills Required:
Additional Requirements:
No prior experience required; fresh graduates are strongly encouraged to apply
Responsibilities & Context:
We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 6-month project.
Position Name: Junior Officer
Job Nature: Desk Job under Customer Service Division
Locations: Barisal, Bogra, Chattogram, Cumilla, Mymensingh, Rangpur, Sylhet (candidates can work in their respective districts within the mentioned divisions)
[Note: Shortlisted candidates must attend the interviews in Dhaka]
Days: 6 days/week
Hours: 10:00 AM – 6:00 PM (8 hours/day)
Key Responsibilities:
Ensure efficient service and prompt complaint resolution at Service Touch Points.
Ensure proper system level execution and documentation.
Ensure customer satisfaction and enhance experience at Service Touch Points.
Achieving the assign upsell/cross sell goal, giving the right pitch to the potential customers.
Provide prompt, accurate and courteous responses to customers.
Maintain thorough knowledge of related departments, services, and policies
Providing complete information about the product and service to the customer.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 16.32% |
| University of Chittagong | 2.14% |
| Port City International University | 1.53% |
| Premier University, Chittagong | 1.05% |
| University of Dhaka | 1.02% |
| International Islamic University, Chittagong | 0.99% |
| Daffodil International University (DIU) | 0.73% |
| Begum Rokeya University, Rangpur | 0.70% |
| Jagannath University | 0.67% |
| International Islamic University Chittagong | 0.61% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.76% |
| 31-35 | 20.15% |
| 36-40 | 3.95% |
| 40+ | 1.40% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.80% |
| 20K-30K | 8.96% |
| 30K-40K | 0.86% |
| 40K-50K | 0.22% |
| 50K+ | 0.16% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 37.84% |
| 0.1 - 1 years | 11.13% |
| 1.1 - 3 years | 20.47% |
| 3.1 - 5 years | 13.99% |
| 5+ years | 16.58% |
