Junior Officer

Job Description

Title: Junior Officer

Company Name: E-Zone HRM Limited

Vacancy: 100

Age: Na

Job Location: Barishal, Bogura, Chattogram, Cumilla, Mymensingh, Rangpur, Sylhet

Salary: Tk. 15000 (Monthly)

Experience:

Published: 2025-10-27

Application Deadline: 2025-11-15

Education:

    • Bachelor/Honors
  • Minimum Bachelor`s degree (Any Discipline)



Requirements:

Skills Required:

Additional Requirements:
  • No prior experience required; fresh graduates are strongly encouraged to apply



Responsibilities & Context:

We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 6-month project.

Position Name: Junior Officer

Job Nature: Desk Job under Customer Service Division

Locations: Barisal, Bogra, Chattogram, Cumilla, Mymensingh, Rangpur, Sylhet (candidates can work in their respective districts within the mentioned divisions)

[Note: Shortlisted candidates must attend the interviews in Dhaka]

Days: 6 days/week

Hours: 10:00 AM – 6:00 PM (8 hours/day)

Key Responsibilities:

  • Ensure efficient service and prompt complaint resolution at Service Touch Points.

  • Ensure proper system level execution and documentation.

  • Ensure customer satisfaction and enhance experience at Service Touch Points.

  • Achieving the assign upsell/cross sell goal, giving the right pitch to the potential customers.

  • Provide prompt, accurate and courteous responses to customers.

  • Maintain thorough knowledge of related departments, services, and policies

  • Providing complete information about the product and service to the customer.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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