Junior Officer (Customer Support)
Job Description
Title: Junior Officer (Customer Support)
Company Name: E-Zone HRM Limited
Vacancy: --
Age: At most 30 years
Job Location: Dhaka (Mohakhali)
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Published: 2025-12-30
Application Deadline: 2026-01-29
Education:
- Bachelor degree in any discipline
Requirements:
Skills Required:
Additional Requirements:
- Age At most 30 years
Fresh graduates are strongly encouraged to apply
Strong communication skills with basic proficiency in MS Office
Ability to work in a team environment with effective time management skills
Responsibilities & Context:
We Invite Applications from Fresh Graduates Seeking to Build Their Careers with a Leading Mobile Financial Service (MFS) Provider in a Dynamic and Expanding Industry.
Work Shifts (6 Days/Week):
Morning Shift: 7:00 AM – 3:00 PM (Open to all)
Evening Shift: 3:00 PM – 11:00 PM (Open to all)
Night Shift: 11:00 PM – 7:00 AM (Male candidates only)
Key Responsibilities:
Respond to customer inquiries and provide accurate product information
Resolve customer complaints with empathy and prompt action
Maintain and update customer records in the database
Educate customers about services, features, and available solutions
Job Other Benifits:
Annual salary review
Two festival bonuses per year (as per company policy)
Festival Holiday Allowance & Government Holiday Allowance
Transportation Facility: Available for Morning and Evening shifts
Salary & Benefits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
