Junior Customer Support Executive
Job Description
Title: Junior Customer Support Executive
Company Name: Phoenix Education
Vacancy: 3
Age: 20 to 30 years
Job Location: Dhaka
Salary: Tk. 18000 - 24000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Direct Selling/Marketing Service Company, Call Center, Coaching Center, Educational Technology (Edtech) Startup
- Freshers are also encouraged to apply.
Published: 2025-09-02
Application Deadline: 2025-09-30
Education:
- HSC
- Bachelor/Honors
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Direct Selling/Marketing Service Company, Call Center, Coaching Center, Educational Technology (Edtech) Startup
- Freshers are also encouraged to apply.
Skills Required: Complaint Management,Computer Operating,Sales & Marketing,Sales target, Customer Service,Tele Marketing,telesales,Typing Skill - Bengali and English
Additional Requirements:
- Age 20 to 30 years
- Only Female
Responsibilities & Context:
Remain fully focused and avoid multitasking during work hours
Respond to customer queries swiftly and systematically
Communicate effectively with potential customers both face-to-face and over the phone
Follow instructions precisely and keep your team lead updated regularly
Maintain confidentiality of sensitive company and student information
Handle all interactions with courtesy and avoid aggressive or misleading sales tactics
Deliver complete and accurate information regarding educational services
Maintain and update customer databases and sales records daily
Coordinate with delivery partners to ensure smooth service fulfilment
Job Other Benifits:
- Over time allowance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Subsidized lunch will be provided daily.
Yearly salary review each year (after successful completion of probation period).
Will be eligible for two Eid bonuses (each equal to half of your salary (after successful completion of probation period).
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.43% |
| Dhaka International University | 4.82% |
| Government Titumir College | 2.41% |
| Dhaka city college | 2.41% |
| Eastern University | 2.41% |
| Daffodil International University (DIU) | 2.41% |
| Jessore MM College | 1.20% |
| Dhaka polytechnic institute | 1.20% |
| Govt. Ashek Mahmud College, Jamalpur | 1.20% |
| University of Development Alternative | 1.20% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 100.00% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 48.19% |
| 20K-30K | 51.81% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 36.14% |
| 0.1 - 1 years | 22.89% |
| 1.1 - 3 years | 31.33% |
| 3.1 - 5 years | 6.02% |
| 5+ years | 3.61% |
