Jr. Network Engineer, Customer Care

Job Description

Title: Jr. Network Engineer, Customer Care

Company Name: Telnet Communication Ltd.

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)

Job Responsibilities:
∎ Receiving client complaints over phone.
∎ Troubleshooting client connectivity problem.
∎ Coordinating with field team and other technical teams to give solution to clients.
∎ Client link monitoring.

Additional Requirements:
∎ Age 22 to 27 years
∎ Ready to do shifting duty (morning, day & night shift).
∎ Must have Excellent English & Bangla communication skill.
∎ Basic IP Networking knowledge preferred.
∎ Working experience in call center preferred but not mandatory.
∎ Working experience in renowned ISP preferred but not mandatory.
∎ Applicant currently living in Uttara or adjacent area will be given preference

Application Deadline: May 18, 2019

Company Information:
∎ Telnet Communication Ltd.
∎ Address : Hs-39, Sonargoan Janapad Road, Sec-7, Uttara, Dhaka

Category: IT/Telecommunication