Jr. Executive / Executive - Parts Sales & Customer Support

Job Description

Title: Jr. Executive / Executive - Parts Sales & Customer Support

Company Name: Murata Machinery (Bd.) Ltd.

Vacancy: 1

Age: 24 to 30 years

Job Location: Dhaka (Uttara Sector 3)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Multinational Companies, Engineering Firms, Industrial Machineries (Generator, Diesel Engine etc.)
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA) in Supply Chain Management
• Bachelor of Science (BSc) in Statistics
• Bachelor of Science (BSc) in Mathematics
• Bachelor of Science (BSc) in Physics
• Bachelor of Science (BSc) in Applied Physics

• Graduation in any discipline from reputed universities.
• BBA / MBA in Supply Chain Management will get preference.
• B.Sc. / M.Sc. in Statistics, Mathematics, Physics, Applied Physics will get preference.

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Multinational Companies, Engineering Firms, Industrial Machineries (Generator, Diesel Engine etc.)
• Freshers are also encouraged to apply.

• Age 24 to 30 years

Qualifications & Experience:

• Maximum 2 years of experience required.
• Freshers are also encouraged to apply.

Skills & Competencies:

• Proficient in MS Office (Word, Excel, PowerPoint).
• Excellent communication skills in Bengali and English.
• Strong organizational and coordination abilities.

Job Context: Murata Machinery Bangladesh Ltd. (MBD) - a globally renowned Japanese multinational manufacturer of textile machinery - has been serving the Bangladesh market for many years. Currently MBD is hiring Junior Executive / Executive - Parts Sales & Customer Support who will assist in managing customer inquiries, preparing quotations, and ensuring timely coordination between the store, service, and accounts teams.

This role suits a motivated individual eager to develop a career in parts sales and customer support while upholding Murata’s standards of quality and reliability.

Key Responsibilities:

• Handle parts inquiries from customers and prepare accurate quotations/estimates.
• Coordinate with customers and headquarters to ensure effective service/parts delivery.
• Support sales and store operations to ensure smooth workflow.
• Maintain customer records and update the database regularly.
• Collaborate with the parts sales team, service teams and accounts department to tailor offerings to customer needs.
• Monitor performance metrics, refine processes, and present insights to senior management.

• Mobile bill,Provident fund,Insurance,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2